Summary
Overview
Work History
Education
Skills
Certification
Playing Basket Ball and Avid Chess Player
Timeline
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Ravindra Thapa

Ravindra Thapa

Subject Matter Expert
Bengaluru,KA

Summary

  • Subject Matter Expert and trusted advisor skilled in research, analysis and examination of company technology and standard operating procedures. Interface and collaborate with clients and internal team members, providing consultative enhancement recommendations based on industry research. Improve existing processes, procedures, technical enhancements, resource requirements and stakeholder engagement procedures to align with strategic goals.
  • Tech-savvy Subject Matter Expert with in-depth knowledge of Google Ads, Google Analytics and Google Tag Manager. Offering 5+ years of experience contributing to continuous improvement of Web Analytics support functions by identifying opportunities for improving efficiencies and effectiveness. Expertise in HTML, CSS, Javascript and basic knowledge of Python. Committed to effectively resolving support requests via different channels.

Overview

2
2
Languages
4
4
Certificates
11
11
years of professional experience

Work History

Subject Matter Expert

Regalix India Pvt Ltd
Bengaluru, Karnataka
01.2016 - Current
  • Currently Associated with Regalix India Pvt Ltd as Subject Matter Expert for Google Ads Tag Team, In order to resolve issues related to Google Analytics, Google Ads and Google Tag Manager.
    Proven track record of excellence with sound exposure of Google Ads, Google Analytics, Google Tag Manager, Google Shopping for 5+ Years.
  • Identified, analyzed and interpreted trends or patterns in complex data sets by finding correlations and visualizing data on Google Analytics.
  • Prepared variety of different written communications, reports and documents to ensure smooth operations.
    Assisted account executives with strengthening client relationships through targeted solutions.
  • Focused solutions on industry-specific workflow, client base and protocols, tailoring implementations to client needs.

Collection Specialist

Ocwen Financial India Pvt Ltd
Bengaluru, Karnataka
08.2013 - 08.2015
  • Monitored accounts for compliance with established payment plans and flagged those in violation.
  • Achieved performance goals on consistent basis.
  • Delivered exceptional customer service on all calls while maintaining calm and professional demeanor in challenging circumstances.

Procurement Specialist

IBM Daksh Pvt Ltd
Bengaluru, Karnataka
02.2011 - 07.2013
  • Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages and cutting costs.
  • Reduced downtime in warehouse operations by ensuring reorders were aligned with store sales and backlog.

Collections Specialist

Convergys India Pvt Ltd
Bengaluru, Karnataka
02.2010 - 02.2011
  • Counseled debtors on payment options and arranged installment agreements.
  • Monitored accounts for compliance with established payment plans and flagged those in violation.

Education

Bachelor of Business Administration -

Sikkim Manipal University

Bachelor of Commerce -

HKE Society's College
Bengaluru

High School Diploma -

St. Marks Public School
R T Nagar

Skills

Google Analytics

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Certification

Google Analytics

Playing Basket Ball and Avid Chess Player

Playing all kinds of outdoor and indoor sports and sometimes enjoy analyzing chess games.

Timeline

Google Analytics

01-2021

Subject Matter Expert

Regalix India Pvt Ltd
01.2016 - Current

Collection Specialist

Ocwen Financial India Pvt Ltd
08.2013 - 08.2015

Procurement Specialist

IBM Daksh Pvt Ltd
02.2011 - 07.2013

Collections Specialist

Convergys India Pvt Ltd
02.2010 - 02.2011

Bachelor of Business Administration -

Sikkim Manipal University

Bachelor of Commerce -

HKE Society's College

High School Diploma -

St. Marks Public School

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Ravindra ThapaSubject Matter Expert