Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Assistant Manager-SCM
Reliance Retail Ltd
Rewa
03.2021 - Current
Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals
Led third-party vendors in achieving delivery time and cost targets
Established to perform 32 pin code in two Districts First mile & Last mile operations.
Organized records of vehicles, schedules and completed orders
Handling AJIO B2B/B2C, Netmeds B2C/B2B, Digital B2B/B2C sales team & customer service.
Helped with planning schedules and delegating assignments to meet coverage and service demands
Mentored 20+ team members to enhance professional development and accountability in workplace
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
Increased employee performance and job satisfaction to strengthen retention and engagement
Supervised day-to-day operations to meet performance, quality and service expectations
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes to accomplish daily delivery requirements
Kept corporate departments and customers updated on critical shipments
Negotiated transportation and logistics contracts to reduce shipping costs
Resolved shipping discrepancies by coordinating customer and courier communications
Reviewed established business practices and improved processes to reduce expenses
Shift Manager (Staples & FMCG Warehouse)
Udaan.com
Allahabad
08.2020 - 03.2021
Ensure to monitor all put list generation on time & put away on warehouse to their places
Monitor all GRN/IRN generation without deviation
Handling 30+ team members
Adhered to company standards and compliance requirements for operations and cleanliness of areas
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Kept employees operating productively and working on task to meet business and customer needs
Worked in 70K Sqft. warehouse
Planning route optimization to fast delivery ensure to sourcing of 50+ vehicles to perform first mile & last mile operation on time.
Ensure no deviation in stock, daily stock audit
Trained and mentored new employees to maximize team performance
Team Leader
Rivigo Services Pvt Ltd
Nagpur
10.2018 - 08.2020
Responsible all Last Mile & First Mile function (Handling Amazon FC & Flipkart FC Appointment deliveries)
Expert in all B2C & B2B operation
Handling all Dispatch operation (Outbound) related issues, Planning, Process & execution of fleets on their routes as per load
Responsible for co-ordination with vendors for Placement of vehicles as per requirement
Ensure to proper handling & stacking of Material inside Line Hauls & same in warehouse
Ensure to zero damages of material from source to destination point
Responsible to arrangement of delivery partners to ensure delivery of consignment to as per promise date
Ensure to maintain cashbook of all freight amounts & same deposited in bank
Responsible for handling all operation planning, execution
Responsible for planning employees work roaster
Handling 20+ team members
All negotiation with vendors regarding trip payments & and place to different branches & hubs
Keep monitoring to minimize DEPS by using assets like, cargo mats
Cargo nets, cargo bars in Line Hauls to avoid damages of materials.
Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries
Developed SLA's for carriers and logistics providers, meeting defined requirements through daily management and process improvements
Ecommerce Executive
Gati Ltd
Bilaspur
12.2014 - 10.2018
Extensive knowledge of B2C logistics like distribution, transportation, Hub/Store and warehousing operation
Performed responsibilities of receiving goods, processing documentation, Storing shipments at warehouse properly,
Assign task of handling customer feedback and customer complaints
Prioritizes dockets for delivery location viz
Responsible for making shipment arrangement as per customer requirements
Daily stock reconcile, Foot printing of stock matching of stock with system and physical stock
Responsible for plan entire route according to location
Responsible for collection of cash and receive undelivered stock at evening and match with their DRS
Take short meeting of Delivery partners for day to ensure proper smooth operation, handling to customer with manner and route planning for day etc.
Make monthly incentive for delivery partners to achieve their targets & motivate them.
Education
M.B.A - Finance & Marketing
SD Bansal College of Engineering
Indore
06.2011 - 07.2013
Master of Arts - English Literature
APS University Rewa
Rewa
06.2009 - 04.2011
Bachelor of Arts - General Literature
APS University Rewa MP
Rewa
01.2006 - 01.2009
12th - Biology
Govt. Boys HSSC.(P+C+B) Mauganj
Rewa
03.2004 - 04.2005
Skills
Team Management
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Affiliations
Team Management.
Goal oriented, ability to take initiatives.
Data Analysis.
Ability to handle multiple tasks.
Strong administrative skills.
Expert in warehouse/Hub & Store operations.