NALINI NUPUR

Accounts servicing for financial group including Bank, Insurance companies, Government entities and Stock Brokers.

Handled end-to-end processing of account servicing/modification like signatory edition, deletion, board resolution as per client requirement and internet banking request (Handled mostly bulk processing).

Worked throughout on Finacle Application.

KYC processing of corporate entities.

• Handled total Relationship value of 5 Crores
• Customer service of mapped clients and on-boarding new clients to enhance CASA portfolio and 3rd party products.
• Account opening and servicing including KYC of individuals as well as entities.
• All types of customer transactions including Account opening, RTGS, NEFT, Internal.
• Transfers, Fixed Deposits and other customer requests.
• Worked throughout on Finacle Application.

• Managing relationship of portfolio customers as well as new Client on-boarding for all Commercial Banking Products (Including Trade finance, Retail liability products & Corporate banking liability products)
• Handled audit queries and performed SOX audit time to time.
• Handled end-to-end processing of trade finance operations for corporate clients.
• Handled legal notices for Bank guarantee invocation cases and also handled customer escalations.
• Worked throughout on Finacle Application.