Akshay Kumar
Bihar Sharif,BR
Summary
Over four years of experience in database management systems administration, expert at maintaining database, with strong background of working on high-end production servers would like to establish a fulfilling proactive career and assume ever increasing responsibility in the course of time.
Overview
6
6
years of professional experience
Work History
App/Cloud Support Analyst
Accenture
09.2022 - Current
- Providing L2 infrastructure support in database to a US based client in Aviation industry
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- Managed service follow-up communications, confirming satisfactory resolution of customers' service requests via email and phone.
- Managing day to day DBA tasks with Hybrid Cloud model
- Working on DB engines like MySQL, MSSQL, Snowflake.
Systems Engineer
TCS
01.2021 - 09.2022
- Provided support as DBA for a French multinational electric utility company on cloud infrastructure and optimize database to reduce resource usage, resulting in cost efficiency to client
- Worked with different versions of MySQL, on upgrade, optimization of stored procedures, cost optimization on Amazon Cloud, as well as different migration such as Oracle to MySQL and OnPrem to Cloud.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
Associate Systems Engineer
TCS
05.2019 - 12.2020
- Provided support as MySQL Level 2 DBA for world's largest chip manufacture, in OnPrem infrastructure and supported configuration changes like backup, restore, installation, setup of master-slave.
- Configured, installed, and upgraded MySQL databases.
12.2018 - 04.2019
Associate System Engineer Trainee
TCS
12.2018 - 03.2019
- Provided backend support to the largest tech-giant in multimedia hosting, timely resolution on critical tickets.
- Project record of handling 52 P1 tickets in a month.
- Successfully facilitated in achieving 100% client satisfaction rating for the project.
- Interacted with suppliers, contractors and customers to identify material problems and process resolutions.
- Resolved issues and escalated problems with knowledgeable support and quality service.
Associate Software Engineer
Accenture
05.2018 - 09.2018
Education
Bachelor of Technology - Mechanical Engineering
KIIT University
Bhubaneswar, Odisha01.2018
Skills
- MySQL Database migration & administration
- AWS Cloud Practitioner
- Oracle Cloud Foundation Associate
- MSSQL
Hobbies
- Solo bike trips
- Learning new facts
Languages
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Timeline
App/Cloud Support Analyst
Accenture
09.2022 - Current
Systems Engineer
TCS
01.2021 - 09.2022
Associate Systems Engineer
TCS
05.2019 - 12.2020
12.2018 - 04.2019
Associate System Engineer Trainee
TCS
12.2018 - 03.2019
Associate Software Engineer
Accenture
05.2018 - 09.2018
Bachelor of Technology - Mechanical Engineering
KIIT University
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