Open To Work
Nancy Thangamani
Hyderabad
Work Preference
Summary
Strategic Product Leader with 10 years of experience in the Salesforce Digital Ecosystem, specializing in Agentic Enterprise solutions and GTM Strategy. Proven track record in defining North Star visions and executing complex Product Roadmaps for Sales and Service Clouds. Expert in navigating ambiguity to lead cross-functional teams through high-stakes migrations and Generative AI (Einstein GPT, MS Copilot) implementations that drive global operational excellence.
Overview
4
4
Languages
1
1
Certification
10
10
years of professional experience
Work History
Senior Manager, Process and Systems Strategy
THOMSON REUTERS PVT. LTD
Hyderabad
12.2025 - Current
- Agentic Strategy: Leading the blueprinting and execution of Agent-powered workflows within the Sales Cycle to automate high-friction presales tasks.
- AI Governance: Serving on the Internal AI Council to identify ethical, right-fit solutions for an enterprise-scale digital ecosystem.
- Product Vision: Designing the future-state roadmap for territory management, transitioning legacy tools into flexible, modern solutions for thousands of global users.
- Data-Driven Insights: Partnering with UX and Analytics teams to define KPIs and North Star metrics for sales process effectiveness and AI-driven decision-making.
Senior Product Manager, Salesforce and AI
THOMSON REUTERS PVT. LTD
Hyderabad
01.2025 - 11.2025
- Migration Excellence: Orchestrated a high-priority migration for a team of 5, aligning front-office capabilities with enterprise forecasting mechanisms for a multi-million dollar revenue pipeline.
- Technical Solutioning: Collaborated with Architects to design complex automation and forecasting capabilities, ensuring business continuity during back-office transitions.
- Internal Branding: Designed and launched a Commercial Excellence SharePoint Portal to showcase product capabilities and team achievements to executive stakeholders.
Product Manager, Salesforce
THOMSON REUTERS PVT. LTD
Hyderabad
12.2023 - 01.2025
- AI Implementation: Core team member for the Microsoft Copilot rollout; implemented Einstein GPT, Lead Scoring, and Opportunity Scoring tailored to diverse business units.
- Product Roadmap: Managed the end-to-end PDLC for AI deliverables and forecasting, leading a scrum team of 4 Developers and 2 Testers.
- Solution Optimization: Integrated Revenue Intelligence to migrate forecasting from 3rd-party tools to a native Salesforce environment, significantly improving data health and ROI.
- Compliance & Scale: Oversaw the automation of SOX/Audit controls using Microsoft tools and Macros to ensure global regulatory alignment.
GTM Systems Adoption Specialist
THOMSON REUTERS PVT. LTD
Hyderabad
09.2022 - 12.2023
- Global Adoption: Led a team of 5 to implement High Velocity Sales (HVS) across multiple segments, driving high adoption rates through user-centric training and metrics.
- Vendor Strategy: Acted as Vendor Manager to define success metrics; identified and retired redundant tools to optimize the GTM tech stack and reduce costs.
- Risk Mitigation: Partnered with Technical Architects on Risk Assessments to prevent data loss and ensure redundancy for all new tool onboardings.
Proactive Monitoring Engineer
SALESFORCE.COM PVT. LTD
Hyderabad
07.2019 - 09.2022
- Ecosystem Health: Managed proactive monitoring for top-tier enterprise customers, using Splunk to debug data and resolve performance bottlenecks before escalation.
- Community Engagement: Provided pro-bono Salesforce cleanup and training for a Non-Profit Organization (NPO), reflecting a passion for the Trailhead community vibe.
- Mentorship: Acted as a POC for high-value clients and trained new joiners on system architecture and customer query resolution.
Associate Business Technology Analyst
DELOITTE US-INDIA CONSULTING PVT. LTD
Hyderabad
09.2016 - 06.2019
- API-Driven Development: Built custom components and integrated Salesforce via REST API for global clients including Novartis, Cardinal Health, and British American Tobacco.
- MVP Delivery: Developed Service Cloud solutions (Case Management, CTI integration) for initial MVP launches, ensuring high-quality UI/UX via Visualforce.
- Agile Delivery: Consistently delivered high-quality products within 2-week sprints; awarded Merit for delivering defect-free solutions under tight deadlines.
Education
Master of Arts - English Literature
Osmania University Distance Education (PGRRCDE)
Hyderabad, Hyderabad05.2021
Bachelor of Science - Computer Applications
St. Francis Degree College for Women
Hyderabad, Hyderabad03.2016
Skills
- Roadmap Design
- End-to-End PDLC
- Feature Prioritization
- GTM Strategy
- MVP Development
- User Experience (UX/UI) Principles
- Agentic Enterprise SaaS
- API-driven Architecture
- Salesforce
- Agile/Scrum
- Executive Stakeholder Management
- Navigating Ambiguity
- Global Cross-Functional Collaboration
- Solution Optimization
- Mentorship
- Training
Certification
- AI Strategy: AI Implications for Business Strategy, MIT Sloan School of Management
- Product Leadership: Product Management Certification, Indian School of Business (ISB)
- Salesforce Certified: Administrator | Sales Consultant
- Agile: Certified Scrum Master (CSM), Certified Scrum Product Owner
Languages
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
Tamil
Native
Native
Telugu
Proficient (C2)
C2
Timeline
Senior Manager, Process and Systems Strategy
THOMSON REUTERS PVT. LTD
12.2025 - Current
Senior Product Manager, Salesforce and AI
THOMSON REUTERS PVT. LTD
01.2025 - 11.2025
Product Manager, Salesforce
THOMSON REUTERS PVT. LTD
12.2023 - 01.2025
GTM Systems Adoption Specialist
THOMSON REUTERS PVT. LTD
09.2022 - 12.2023
Proactive Monitoring Engineer
SALESFORCE.COM PVT. LTD
07.2019 - 09.2022
Associate Business Technology Analyst
DELOITTE US-INDIA CONSULTING PVT. LTD
09.2016 - 06.2019
Master of Arts - English Literature
Osmania University Distance Education (PGRRCDE)
Bachelor of Science - Computer Applications
St. Francis Degree College for Women