Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Timeline
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Reema Solanki

Ahmedabad

Summary

. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

7
7
years of professional experience

Work History

International Sales Executive

Jainson Cables India Pvt Ltd
Ahmedabad
06.2021 - Current
  • Handling whole process of export
  • Communicate with client on mail and whats up regarding the status of order
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Monitored customer service levels in international markets and took corrective action when needed.
  • Communicated with external accounts regarding contract agreements, extensions and compliance issues.
  • Negotiated contracts with foreign vendors and suppliers.
  • Greeted and assisted customers to foster positive experiences.

VODAPHONE- (CUSTOMER CARE)

UK Process International Call Center
03.2018 - 03.2021
  • Processed customer orders, forms, applications, and requests efficiently.
  • Utilized strong multitasking skills to handle simultaneous customer calls and inquiries with professionalism.
  • Handled customer complaints, providing appropriate solutions and alternatives within time limits.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Followed up on customer interactions, ensuring complete satisfaction with resolutions.

Education

Bachelor of Commerce -

Gujarat University, GLS Collage Of Commerce
01.2012

H.S.C. -

GHSEB
01.2009

S.S.C. -

GSEB
01.2007

Skills

  • Basic computer knowledge
  • Microsoft Excel
  • Microsoft Word
  • Excellent written communication
  • Excellent verbal communication
  • Confident speaking abilities
  • Professional speaking abilities
  • Willingness in improve English
  • Language
  • Honesty
  • Flexibility to accept management changes
  • Strong English communication (Foreign slang)
  • Commitment

Hobbies and Interests

Listening Music

Languages

  • English
  • Hindi
  • Gujarati

Personal Information

  • Date of Birth: 03/21/92
  • Marital Status: Married

Timeline

International Sales Executive

Jainson Cables India Pvt Ltd
06.2021 - Current

VODAPHONE- (CUSTOMER CARE)

UK Process International Call Center
03.2018 - 03.2021

Bachelor of Commerce -

Gujarat University, GLS Collage Of Commerce

H.S.C. -

GHSEB

S.S.C. -

GSEB

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Reema Solanki