Reena Harry
Hyderabad
Summary
A versatile and results-driven professional with extensive experience in secondary research, stakeholder and knowledge management, process improvement, team management, operations, performance management, facilitation, and content development. Skilled in executing project charters with human resource mobilization, structured communication, management and reviews within the budgeted cost and time parameters
Overview
18
18
years of professional experience
Work History
Assistant Manager, Lab Delivery Excellence (LDX)
Deloitte Support Services India Pvt Ltd
Hyderabad
2019.08 - Current
- Identify areas to improve team efficiency by standardizing client deliverables, using tool / data sources, optimally suggesting / executing macro-based automation / enhancements.
- Play a key role in developing knowledge management policies and procedures.
- Facilitate knowledge sharing sessions and workshops to improve team collaboration and learning.
- Manage the creation and dissemination of training materials for new employees to fast-track their onboarding process.
- Experience in creating and maintaining knowledge management solutions for various LDX Programs.
- Improve processes by identifying gaps and proposing possible solutions; recommends and implements best practices, like those related to technology, tools, and methodologies etc., to improve team efficiency.
- Responsible for people management, mentored and guided the talent development of direct reports, actively participating in hiring and on-boarding processes.
- Conduct regular knowledge audits to ensure relevance and accuracy of information.
Senior Analyst, Lab Delivery Excellence (LDX)
Deloitte Support Services India Pvt Ltd
Hyderabad
2016.08 - 2019.08
- Provided research insights and market intelligence for C-Suite Transition Labs and strategic projects.
- Led industry trends and thought leadership research with innovative design and storytelling techniques.
- Utilized an array of knowledge tools to synthesize data into structured reports.
Analyst
Deloitte Support Service India Pvt. Ltd
Hyderabad
2012.09 - 2016.08
- Handled complex and confidential information of Deloitte India US professionals and delivered exceptional client service.
- Resolved payroll, salary and expense reimbursement issues using analytical skills and assisted users with various Deloitte applications.
- Acted as POC for updating finance-related knowledge documents and supported new hires and trainees on PF related queries
Settlements Analyst
Nomura Holdings
Mumbai
2010.11 - 2011.12
- Managed settlement operations for nine Asia Pacific countries with various tasks and challenges.
- Participated in UAT testing and Swift automation for improving efficiency and accuracy.
- Transitioned and trained NA region settlements process to offshore team and audited the quality of deliverables.
Analyst
JP Morgan Chase
Mumbai
2006.04 - 2010.10
- Worked as a team member for Fixed Income and GRDS, migrated the process from US to India, maintained static data with Euroclear, and resolved settlement differences.
Education
Bachelor of Commerce - Accounting And Finance
University of Mumbai
Mumbai2006-06
Skills
Team Management
Process Improvement
Knowledge Management
Stakeholder Communication
Resource Allocation
Talent Development
Data Collection and Analysis
Secondary Research Salesforce
Accomplishments
Awarded with Applause Award twice for driving automation projects
Languages
Hindi
First Language
English
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Timeline
Assistant Manager, Lab Delivery Excellence (LDX)
Deloitte Support Services India Pvt Ltd
2019.08 - Current
Senior Analyst, Lab Delivery Excellence (LDX)
Deloitte Support Services India Pvt Ltd
2016.08 - 2019.08
Analyst
Deloitte Support Service India Pvt. Ltd
2012.09 - 2016.08
Settlements Analyst
Nomura Holdings
2010.11 - 2011.12
Analyst
JP Morgan Chase
2006.04 - 2010.10
Bachelor of Commerce - Accounting And Finance
University of Mumbai
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