Reena Hiraskar
Team lead Sales
Mira Road (E)
Summary
Versatile Assistant General Manager with 10 years of experience overseeing daily Sales operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
Assistant General Manager Sales
Xanadu Realty
MMR
2023.11 - Current
- Handling Team of 3-4 people as team lead for Ajmera Kalyan Project and Ajmera Bhandup Project
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
- Implemented customer feedback system, leading to improved service offerings.
- Analyzed sales data to identify and capitalize on trends, driving revenue growth.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Sales Manager
Xanadu Realty
MMR
2021.09 - 2023.10
- Sales of Adhiraj Capital City in Kharghar, Raunak Centrum in Chembur, Mayfair Gardens in Virar, House of Abhinandan Lodha in Goa
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
Deputy Sales Manager
Shapoorji Pallonji Housing Pvt Ltd
Thane
2019.10 - 2021.09
- Sales of Joyville Virar
- Analyzed market trends and competitor activities, adjusting sales strategies accordingly for maximum results.
- Collaborated with marketing teams to create high-impact promotional campaigns that drove increased sales numbers.
- Optimized use of CRM tools for better tracking of customer interactions, resulting in improved follow-up processes and greater overall success rates.
- Developed customized solutions for clients based on their specific needs, earning reputation for exceptional customer service.
Asst. Sales Manager
Sheth Creators
Mumbai
2018.10 - 2019.10
- Sales of Vasant Oasis
- Developed strong client relationships for repeat business and increased referrals.
- Achieved sales targets consistently by driving daily sales activities and managing sales pipeline effectively.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
Sr. Sales Executive
Mahindra Lifespaces
MMR
2017.09 - 2018.10
- Sales of Happinest Palghar & Boisar
- Received incentives of 4 lakh as recognition for achieving top sales annually.
- Shaped sales approaches to individual clients, facilitating relationships with customers and driving revenue to over 76 cr by selling 195000 sq ft.
- Prospected leads, scheduled meetings and converted targets into customers at 30% conversion rate.
Sr. Sales Executive
Ekta World
Thane
2015.10 - 2017.07
- Sales of Ekta Parksville Virar
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Sold 230000sqft area worth rs. 92cr to new and established customers.
Client Relations Executive
Acme Group
Thane
2015.02 - 2015.10
- Entering all booking details in system
- Established long-term relationships with clients, leading to increased loyalty and repeat business.
- Conducted regular reviews with clients to assess their ongoing needs and provide tailored solutions accordingly.
- Developed relationships with executives to generate ideas and pursue opportunities.
- Reported field activity, interactions and results weekly.
- Created customer support strategies to increase customer retention.
Pre-Sales Executive
Sethia Infrastructure
Thane
2013.09 - 2015.02
- Sales of Sethia Green View and Sea View
- Nurtured key account relationships by providing consistent support throughout sales cycle, leading to repeat business opportunities.
- Increased sales pipeline through development of targeted prospect lists and conducting effective cold outreach.
- Tracked sales data for analysis and forecasting.
- Configured and modified product systems to meet customer-specific needs.
Guest Relation Executive
Canvas Laugh Club
Mumbai
2011.10 - 2013.08
- Booking tickets through various mediums
- Managed guest feedback effectively, implementing necessary changes for continuous improvement.
- Established welcoming atmosphere at front desk area through impeccable presentation and demeanor.
- Developed strong rapport with guests, leading to increased loyalty and repeat business.
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
- Developed and implemented promotional strategies to increase walk-ins.
Education
B.Com -
Mumbai University
Mumbai 2009.04 - 2012.03
Skills
MS-Office
Sales Planning and Strategy
Work management
Lead Generation
Customer Relationship Management
Channel Partner Network / Corporate Sales
Employee Relations
Customer Retention
Process Improvements
Accomplishments
- Gold Medalist in Inter-School Carrom Event (2004)
- Bronze Medalist in Inter-School Kabaddi Event (2001)
Additional Qualifications
Completed ‘Make-Up Artist’ course from Fat Mu Make Up Training School during college (2009)
Personal Information
- Date of Birth: 10/09/1991
- Marital Status: Unmarried
Languages
English
Hindi
Marathi
Extracurricular Activities
Participated in Cycling activities in school and college. Played Carrom, Kabaddi and Badminton at School level.
Timeline
Assistant General Manager Sales
Xanadu Realty
2023.11 - Current
Sales Manager
Xanadu Realty
2021.09 - 2023.10
Deputy Sales Manager
Shapoorji Pallonji Housing Pvt Ltd
2019.10 - 2021.09
Asst. Sales Manager
Sheth Creators
2018.10 - 2019.10
Sr. Sales Executive
Mahindra Lifespaces
2017.09 - 2018.10
Sr. Sales Executive
Ekta World
2015.10 - 2017.07
Client Relations Executive
Acme Group
2015.02 - 2015.10
Pre-Sales Executive
Sethia Infrastructure
2013.09 - 2015.02
Guest Relation Executive
Canvas Laugh Club
2011.10 - 2013.08
B.Com -
Mumbai University
2009.04 - 2012.03
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