Hi, I’m
Reetul Mishra
Kanpur
Summary
Seasoned operations professional with 3.5+ years of experience in the operation and internet service industry. Led large ground teams across multiple territories in India, consistently delivering exceptional KPIs, service levels, and cost optimizations. Seeking an opportunity to lead territory operations at scale with an organization that challenges daily and fosters a mutually beneficial partnership. Results-oriented Territory Sales Manager with high energy and a passion for customer service and sales. Skilled in increasing sales volume by identifying business opportunities and implementing effective sales programs. Critical thinker with excellent multitasking, problem-solving, and communication skills. Known for expertise in reducing turnover and minimizing shrinkage.
Overview
8
years of professional experience
8
years of post-secondary education
Work History
NoBroker Technologies Solutions Private Limited
Territory Sales Manager - L1
10.2024 - Current
Job overview
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
- Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
- Increased sales revenue by developing and implementing strategic territory plans.
- Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
- Collaborated with marketing department to create promotional materials that drove brand awareness in the territory.
- Developed customized solutions based on client needs, resulting in increased customer satisfaction and loyalty.
- Established strong relationships with key clients, boosting customer retention rates.
Vandana Enterprise
Asistant Account Manager (Account,Cash,CRM)
02.2020 - 06.2022
Job overview
- Handling billing for all the sales in the company
- Managing and all the purchase forms
- Coordination with Ca in order to reconcile the balance sheet
- Managing P&L statement for the company
- Assisting external audit for the company
- Managing cash flow day by day
My Gate (Vivish Technology Pvt Ltd)
Manager (Operation & CRM)
02.2020 - 06.2022
Job overview
- Owned deployment, client lifecycle management, Online Collection strategy & execution, daily operations, and app penetration for North India, a cluster of 15 cities, the biggest portfolio for My Gate
- Handled a team of 4 CAMs and 11 CSAs to deliver gold class services to My Gate end users
- Planned Deployment and Operation for all North India cities with minimum Site lost across India
- Responsible for the daily tasks alignment by devising a method of man-hour mapping for ground tasks
- Formulated a model of per person productivity (PPP) to gauge and improve performance of the team
- Handling a Prepaid Module (Integration & Deployment) With leading prepaid meter company in North India, Ex: - Secure, El measure, Neptune, Capital, Crystal
- Categorized customer basis current revenue and potentials and established levels of service based on the same
- Responsible for the Online Collection for different Quarter for the revenue generation for company
Exam4u (Vidhya deep Education Pvt Ltd)
Accounts & Coordination Manager
05.2018 - 01.2020
Job overview
- Coordinating with multiple teams to ensure seamless execution of Targets
- Specialization on client escalation handling for both online and offline issues
- Team management and handling to make sure Central and North India targets are met and overachieved
- Responsible for the Online Payment for different Quarter for the revenue generation for company
- Training and managing new hiring
Shiv Priya Enterprise
Assistant Account Manager
03.2017 - 04.2018
Job overview
- Handling billing for all the sales in the company
- Managing and auditing all the purchase forms
- Coordination with CA in order to reconcile the balance sheet
- Managing P&L statement for the company
- Assisting external audit of the company
Education
CSJM University
B.Sc.
01.2015 - 01.2019
B.N.S.D. Inter College
12th
01.2012 - 01.2014
B.N.S.D. Inter College
10th
01.2010 - 01.2012
Skills
MS Office
Otherdetails
A seasoned operations professional, with more than 3.5 years of experience in Operation and internet service industry. Have led large ground teams across various territories across India. Consistently delivered exceptional KPIs, service levels and cost optimizations. Looking to lead territory operations at scale with an organization which challenges me daily and the partnership is mutually beneficial., Born and brought up in Kanpur, U.P. and participated in the sports activities. Have state level trophy in cricket. Have enjoyed the college days, participated in the welfare programme.
Timeline
Territory Sales Manager - L1
NoBroker Technologies Solutions Private Limited
10.2024 - Current
Asistant Account Manager (Account,Cash,CRM)
Vandana Enterprise
02.2020 - 06.2022
Manager (Operation & CRM)
My Gate (Vivish Technology Pvt Ltd)
02.2020 - 06.2022
Accounts & Coordination Manager
Exam4u (Vidhya deep Education Pvt Ltd)
05.2018 - 01.2020
Assistant Account Manager
Shiv Priya Enterprise
03.2017 - 04.2018
CSJM University
B.Sc.
01.2015 - 01.2019
B.N.S.D. Inter College
12th
01.2012 - 01.2014
B.N.S.D. Inter College
10th
01.2010 - 01.2012
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