REJEESHKUMAR U R

• Worked 1 year at IDEA as a Quality Adviser.
• Conducted quality inspections to identify defects in the processes performed by the telecallers.

• Worked at SAMSUNG for 2 years as SEC.
• Worked effectively in fast-paced environments.

• Worked at RELIANCE for 1 year and 6 months as a Team Leader.
• Mentored junior staff, fostering skill development and enhancing team performance

• I worked at OPPO as a trainer for 2 years.
• Developed and delivered training programs to enhance employee product knowledge.
• Assisted in evaluating training effectiveness through participant feedback and assessments.
• Implemented onboarding processes for new hires to ensure smooth integration into company culture.

• Worked at BAJAJ as a collection manager in an agency (RNR ASSOCIATES).
• Established best practices for debt recovery procedures, improving overall team productivity and effectiveness.
• Mentored junior staff on negotiation strategies, resulting in enhanced skills and higher success rates in collections efforts.

Worked as a team leader in PL collection.

• Led team in achieving operational goals through effective resource allocation and process optimization.
• Implemented training programs to enhance team performance and ensure adherence to compliance standards.
• Analyzed performance metrics to identify areas for improvement and implement corrective actions accordingly.