Vivek Verma
Senior Business Executive
Kullu,Himachal Pradesh
Summary
Dynamic Senior Business Executive at Shriram Finance Limited, adept at enhancing customer satisfaction and operational efficiency. Proven track record in cultivating client relationships and executing strategic marketing initiatives. Strong interpersonal skills combined with expertise in operations management drive significant business growth and process optimization.
Overview
2
2
Languages
2027
2027
years of professional experience
Work History
Senior Business Executive
Shriram Finance Limited
04.2023 - Current
- Led initiatives to boost customer satisfaction in financial services through strategic enhancements.
- Executed process improvements that optimized operational workflows, enhancing overall efficiency.
- Coached junior staff on finance management best practices, encouraging a learning-oriented environment.
- Assessed market trends to guide financial service strategy and decision-making processes.
- Cultivated long-term client relationships via reliable delivery of high-quality offerings.
- Realized company growth by initiating strategic marketing plans alongside business development strategies.
- Monitored trends and identified opportunities for refining processes and execution.
Executive
Adani C/A Store
2019 - 04.2022
- Developed and implemented inventory management processes to optimize stock levels.
- Streamlined customer service operations, enhancing overall satisfaction through efficient complaint resolution.
- Coordinated training sessions for new employees, fostering a collaborative work environment.
- Analyzed sales data to identify trends, contributing to strategic decision-making for product placement.
Education
Three Years Diploma in Mechanical Engineering -
Skills
Interpersonal skills
Operations management
Executive support
Customer relations
Quality management
Motivation
Problem resolution
Timeline
Senior Business Executive - Shriram Finance Limited
04.2023 - Current
Executive - Adani C/A Store
2019 - 04.2022
Himachal Pradesh Technical University - Three Years Diploma in Mechanical Engineering ,