Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Websites
Timeline
Generic

Remiuz de Silva

Chennai

Summary

Senior analyst experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Analytical thinker leverages problem-solving skills to drive continuous improvement. Works cross-functionally to adapt systems to changing business needs and formulate winning solutions. In-depth senior analyst with sound knowledge of various software. Expertise in client management, data analysis, data modeling and client relationship management. Several years of experience in Healthcare industry.

Overview

7
7
years of professional experience

Work History

Senior analyst

Thryve digital
Chennai
09.2020 - Current
  • Tactfully handled complaints from staff, management and clients using excellent problem-solving and dispute resolution skills.
  • Led staff meetings to delegate tasks, assign workloads and communicate changing priorities.
  • Monitored operations to ensure employees followed relevant procedures and worked towards defined Key Performance Indicator (KPI) targets.
  • Closely monitored team performance by conducting observations and tracking key metrics, identifying and managing underachievers appropriately.
  • Maintained excellent employee relationships by cultivating supportive, positive and helpful working environment.
  • Trained and supervised team to deliver on set targets.
  • Evaluated team performance and provided constructive feedback to improve daily goal achievement.
  • Integrated process improvements to optimize overall workflow and efficiency.
  • Inspired teams to achieve or exceed goals through regular motivation, implementing loyalty incentives and facilitating team-building activities.

Senior Process Associate

AGS health
Chennai
09.2017 - 09.2020
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Handled Claims Submissions, Charge Entry, Patient Demographic Entry, Denial Management, Refunds.
  • Calling the Insurance responsible for the Outstanding balances on Pt Accounts from the Aging Reports.
  • Resolve Billing issues that have resulted in Delinquent payment.
  • Calling Clearing Houses and EDI Departments of Insurances for any Claim Transit Disputes.
  • Trained the newly hired Incumbents on how to collect on the Call & maintain the records.
  • Generated receivables reports and offered improvement recommendations.
  • Reached out to insurance companies to verify coverage.

Education

Bachelor of Arts - Bachelor of Computer Applications

Apollo arts and science
Chennai
2017

Intermediate - HSC

Santhome higher secondary
Chennai
2014

SSC

St.Montfort acadamey
Chennai
2012

Skills

  • Client management
  • Client Relationship Management
  • Analytics software
  • Data Validation
  • Project Management
  • Business Needs Analysis
  • Data Analysis
  • Advanced Excel
  • Report Preparation
  • Audit Support
  • Issue Identification
  • Documentation And Reporting
  • Root Cause Analysis
  • Deadline Adherence
  • Team Collaboration and Leadership
  • Business Operations Analysis
  • MS Excel
  • Data Integrity Assurance
  • Analytical Thinking
  • Data Processing
  • Data Research and Validation
  • Process Improvements

Accomplishments

  • Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of project.
  • Advanced from Analyst to senior analyst quickly as result of production and team achievements.
  • Achieved best performer award consistently
  • Achieved Best Quality and production awarded with Amazon coupons
  • Awarded Bluestars for the performance on completion of special procjects

Affiliations

  • Organized department level programs in college
  • Deployed various plans on occasions on conducting programs
  • Supported with multiple organizational conduction of sport and other activities
  • Travel enthusiast
  • Blog writer
  • Content developer and Amateur photographer

Languages

Tamil
First Language
English
Proficient (C2)
C2

Timeline

Senior analyst

Thryve digital
09.2020 - Current

Senior Process Associate

AGS health
09.2017 - 09.2020

Bachelor of Arts - Bachelor of Computer Applications

Apollo arts and science

Intermediate - HSC

Santhome higher secondary

SSC

St.Montfort acadamey

Similar Profiles

CREATE PROFILE
Remiuz de Silva