Renjith Muraleedharan
IT professional
Bengaluru,Karnataka
Summary
Progressive Associate Consultant with familiarity in systems, performance and capacity management. Adept at developing new internal initiatives and methodologies. Exceptional research abilities and solid presentation skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Associate Consultant
CGI India
Bengaluru
12.2014 - Current
- Participated in client meetings, offering insights and updates on project status.
- Working as Devops Project resource, experience in Ansible automation. Experience in Devops and
ELK stack with custom applications. - Managing offshore Unix team . Managing projects and escalations. Provided RCA for the client. Provided new SOP and SIP
- Supported senior consultants in the development of strategic plans and presentations.
- Facilitated workshops and training sessions for client teams on new processes and tools.
- Assisted in the design and implementation of business strategies for diverse clients.
Senior Systems Engineer
Wipro Technologies
Bengaluru
05.2012 - 12.2024
- Provided technical support to internal customers on a variety of computer hardware and software related issues.
- Developed and implemented system security policies, procedures and best practices.
- Worked closely with other teams to ensure smooth operation of the overall IT infrastructure.
- OS installation (Linux Flavours), F/S creation, helping business units in setting up HA websites
(customer facing) - Work as a consultant within the team to educate app owners on various aspects of the
application such as load balancing, firewall rules, application security (home grown security
apps) and authentication (site minder). - Worked on Incident Management and Change Management tickets as a part of on call support.
Systems Engineer
CSS Corp Pvt Ltd
Chennai
12.2010 - 05.2012
- Troubleshooted technical issues related to servers, networks, storage systems, virtualization platforms and other IT infrastructure components.
- Provided technical support for end-users by troubleshooting hardware and software issues remotely or onsite.
- Analyzed customer requirements and translated them into functional specifications.
- Handled troubleshooting tasks for Local Area Networks, Wide Area Networks, and voice systems to reduce network connectivity problems.
- Configuring network Level authentication, IP address provision, Database access management and ftp access configuration
Junior Software Engineer
Active Lobby Information Systems
Kochi
01.2008 - 12.2010
- Provided technical support to users by responding promptly to their queries or complaints.
- Supported production deployments by managing release cycles, rollbacks.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Managing remote servers (WWW, DHCP, MAIL, DNS, FTP) for clients spread throughout the
globe. - Configuring and installing webservers, DNS, Mail Server and FTP in linux servers.
- DNS server : Setup and configured DNS server. Administer dns server and setup dns
clustering in cpanel/and direct admin servers. - Ftp Server : Configure and administer pureftp, proftp server, limiting ftp access ,
configure firewall for FTP access in active and passive modes etc. - SABA and NFS
- LAMP (Linux, Apache, MySQL PHP) : Installed and configured webservers for different clients.
Education
B-Tech - Information Technology
College of Engineering Kallooppara
Kallooppara,Pathanamthitta,Kerala05-2006
Skills
- Linux Server Administration
- Automation and Devops
- Project Handling
- AWS cloud knowledge
- Operations Analysis
- Client Engagement
- Agile and Scrum environments
- Ansible experience
- AWS knowledge
- Technical review
- Exadata Appliance Knowledge
- Agile Methodologies
Certification
- RHCE certified in RHEL 5
- ITIL V3 Trained
- Attended AWS training
- Ansible experience.
Languages
Malayalam
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Accomplishments
- Selected as best tem member for 2023
References
References available upon request.
Timeline
Associate Consultant
CGI India
12.2014 - Current
Senior Systems Engineer
Wipro Technologies
05.2012 - 12.2024
Systems Engineer
CSS Corp Pvt Ltd
12.2010 - 05.2012
Junior Software Engineer
Active Lobby Information Systems
01.2008 - 12.2010
B-Tech - Information Technology
College of Engineering Kallooppara