Graduate Engineer having 10+ years of experience in working with BPO/ITES enabled services for Overseas clients. Excellent knowledge and handling skills in MS Office and CMCP LEVEL 3 Compliance specialist in US mortgage Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans, and scripts. Dedicated to analyzing and resolving defects. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Quality Improvement
I am CMCP level 3 certified and CRU certified mortgage professional with core expertise in compliance testing for prefund and post closed US loans with 7yrs experience. Having nearly 3 yrs in customer handling and client interactions projects. Typing speed of 40 WPM and direct communication with overseas clients
CMCP LEVEL 3
CMCP LEVEL 3