Summary
Overview
Work History
Education
Skills
Certification
Projects
Roles And Responsibilities
Personal Information
Declaration
Timeline
Generic

Reshma J

Chennai

Summary

Associate Lead Business Analyst at Telliant Systems India Pvt. Ltd. specializing in user acceptance testing and requirements gathering. Demonstrated success in optimizing system performance and delivering precise functional specifications. Proficient in SQL with strong stakeholder communication skills, facilitating project success through collaboration and strategic analysis.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Associate Lead Business Analyst

Telliant Systems India Pvt. Ltd.
Chennai
01.2017 - Current
  • Designed test plans, conducted user acceptance testing and monitored system performance post-implementation.
  • Gathered requirements from end users for developing reports, dashboards, scorecards based on their specific needs.
  • Performed root cause analysis of production issues and proposed solutions for resolution.
  • Prepared detailed functional specifications documents outlining system changes required by stakeholders.
  • Conducted stakeholder interviews to gain an understanding of current pain points and requirements.
  • Worked closely with project managers, developers, designers, product owners, QA testers and other stakeholders throughout the entire SDLC cycle from concept through delivery.
  • Monitored progress against timeline deliverables by providing regular status updates to key stakeholders.
  • Identified and analyzed user requirements, procedures and processes to develop optimization strategies.

Senior Test Engineer

Telliant Systems India Pvt. Ltd.
Chennai
12.2012 - 12.2016
  • Gathered requirements from clients and prepared Use Case documents.
  • Conducted knowledge transfer sessions for clients, developers, and QA on module FRS.
  • Managed team operations, allocated tasks, and monitored progress.
  • Clarified client queries and assisted with product demonstrations for end customers.
  • Developed test cases and scenarios for application testing.
  • Executed local code testing prior to deployment in live and test environments.
  • Performed smoke, sanity, functionality, browser compatibility, and regression testing on deployment site.
  • Tracked issues and reported bugs using QDPM bug tracking tool.

Trainee Test Engineer

Xerago E-Biz Services Ltd.
Chennai
07.2011 - 09.2012
  • Responsible to handle client and team.
  • Responsible to perform Requirement and Use-case analysis Document.
  • Preparation of Test Cases.
  • Report new issues in JIRA and to keep track of the bug until the completion of its life cycle.
  • Test the back-end functionality of the website using a Content Management System tool called TYPO3.
  • Identify poor database design and common design flaws using structured query language.
  • Database Testing is done using Putty tool.
  • Prepare SEO and Page optimization reports for the website.
  • Prepare User Manual document for Desktop application under test.
  • Perform Functionality, Compatibility, Mobile Testing and Database Testing for the application under test.

Education

MBA - HRM

Madras University
01.2013

BSC - Computer Science

Madha Arts And Science College
01.2010

Higher Secondary -

Leo Matriculation Higher Secondary School
01.2007

SSLC -

Leo Matriculation Higher Secondary School
01.2005

Skills

  • JIRA and Redmine
  • User acceptance testing
  • Requirements gathering
  • Functional specifications
  • Performance monitoring
  • Gap analysis
  • QDPM
  • TYPO3
  • Keynote Mite
  • SQL and MySQL
  • Windows operating systems
  • Selenium WebDriver and IDE
  • Firebug and FirePath
  • JUnit and TestNG
  • Log4J
  • Java programming
  • Eclipse IDE
  • Use case development
  • Change impact analysis

Certification

  • ISTQB-CTFL, 2013, 95%
  • Software Testing course from STC Technologies, 2010

Projects

Aspen Dental EHR application, Aspen Dental & Total Dental collaboration, 45+, Business Analyst, Revamping the Window based ADC system to web page., Total Dental EHR application, Total Dental, 16, Convert the paper format of medical records of the patient into the system., Connect 2 Care, E-Transmedia, 7, EHR application for recording health related information., Mortgage Flex – PenFed Mortgage Centre, Mortgage, 3, Web based application for Mortgage customers., MMG CUBE, MMG, 5, Business IQ (BIQ) analytics web application., Integra, Integra, 4, Web-based application to extract fielded data from image documents., ABN AMRO Foundation (AAF), Tible, 2, Banking website serving retail, private and commercial banking customers., Tible Mobi, Website developed for web as well as Mobile devices., VoiciDesign Image Converter, Image conversion application to various formats.

Roles And Responsibilities

Responsible to gather requirements from client and prepare the Use Case document., Responsible to provide KT to client, Developers & QA on the module FRS., Responsible to handle the team, allocate jobs and track their status., Interaction with the client to clarify their query and assist them in the product demonstration to their end customers., Prepare Test cases and scenarios for the application under test., Perform testing on the local code before deployment in Live and Test site., Perform Smoke, Sanity, functionality, Browser compatibility and regression testing on the deployment site., Track the issues and report the bugs in QDPM – Bug tracking tool., Prepare Release Document on the release items, to explain on the functionality, design and Database changes to the client., Provided Training to my trainees and reviewed their Test Cases., Prepared User Manual document for Integra, MMG project and Total Dental application., Will be a part of the Scrum calls that is held on daily basis with the client to clarify the query and status of the project., Member of the interview panel and Fresher Training session for Testing candidates., Responsible to handle client and team., Responsible to perform Requirement and Use-case analysis Document., Preparation of Test Cases., Report new issues in JIRA and to keep track of the bug until the completion of its life cycle., Test the back-end functionality of the website using a Content Management System tool called TYPO3., Identify poor database design and common design flaws using structured query language., Database Testing is done using Putty tool., Prepare SEO and Page optimization reports for the website., Prepare User Manual document for Desktop application under test., Perform Functionality, Compatibility, Mobile Testing and Database Testing for the application under test.

Personal Information

  • Passport Number: Z2963401
  • Father's Name: (Late) N. Jayaprakash
  • Date of Birth: 12/13/89
  • Marital Status: Married

Declaration

All the above-furnished information is true to the best of my knowledge

Timeline

Associate Lead Business Analyst

Telliant Systems India Pvt. Ltd.
01.2017 - Current

Senior Test Engineer

Telliant Systems India Pvt. Ltd.
12.2012 - 12.2016

Trainee Test Engineer

Xerago E-Biz Services Ltd.
07.2011 - 09.2012

MBA - HRM

Madras University

BSC - Computer Science

Madha Arts And Science College

Higher Secondary -

Leo Matriculation Higher Secondary School

SSLC -

Leo Matriculation Higher Secondary School
Reshma J