Shivam Choudhary
Noida,UP
Summary
Results-driven Business Analyst with over 5 years of experience in the Insurance, E-commerce, and Government sectors, including projects for the Ministry of Education and the Ministry of Health. Proficient in Agile methodologies, SDLC, requirements gathering, and stakeholder management, consistently delivering scalable and user-centric solutions. Strong analytical skills facilitate impactful decision-making while fostering team collaboration and adaptability to evolving project needs. Committed to excellence with a proven ability to translate complex data into actionable insights that drive process improvement and stakeholder engagement.
Overview
6
6
years of professional experience
Work History
Business Analyst
Net Prophetsglobal cyberwork pvt ltd
Noida, India
08.2025 - Current
- Executed business analysis on government projects while overseeing project management tasks to guarantee timely and successful delivery.
- Conducted in-depth discussions with stakeholders and government officials to extract and document detailed business requirements, ensuring alignment with strategic objectives.
- Authoring comprehensive Business Requirement Documents (BRD), Functional Requirement Documents (FRD), User Stories, and Use Case Scenarios to provide clarity for development teams.
- Conducted requirement workshops and JAD sessions, engaging stakeholders to ensure alignment and clarity in project scope.
- Conducting cross-functional teams including development, QA, and infrastructure to provide clarifications and ensure seamless execution.
- Achieved successful user acceptance testing and production deployments through effective oversight of activities. Delivered validated test cases and resolved defects promptly. Maintained strict adherence to acceptance criteria, ensuring project quality.
- Enforcing compliance with government security guidelines, data privacy regulations, and quality standards.
- Driving change management initiatives, facilitating end-user training, and ensuring smooth adoption of NIC’s e-Governance solutions.
- Preparing executive dashboards, analytical reports, and presentations to provide senior officials with clear visibility on project health and progress.
- Acting as a strategic liaison between stakeholders and technical teams, ensuring effective communication and the high-quality delivery of mission-critical e-Governance solutions.
Business Analyst (PnC)
EBIXCASH
Noida, India
09.2022 - 08.2025
- Facilitated collaboration with subject matter experts and business stakeholders to ensure comprehensive documentation of requirements for property and casualty insurance products, aligning with underwriting and policy administration processes.
- Facilitated seamless API integration to streamline data exchange between applications.
- Conducted gap analysis to identify discrepancies between current system capabilities and client business needs, recommending viable solutions and system enhancements.
- Engaged with underwriters, product owners, and scrum masters to define and refine business objectives, supporting effective sprint goals and deliverables for underwriting automation and risk assessment workflows.
- Developed Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) for modules such as Underwriting, Policy Issuance, Claims, Billing, and Reinsurance.
- Documented detailed functional specifications and process flows for underwriter module, ensuring adherence to UML and BPMN standards.
- Implemented strategies to enhance processes and support ongoing improvement initiatives.
- Engaged in agile ceremonies, such as daily stand-ups and sprint planning, to promote timely project delivery and continuous improvement.
Analyst
Mogli Labs Pvt Ltd (Moglix)
Noida, India
12.2020 - 12.2021
- Manage product catalog creation, maintenance, and updates across channels to ensure accurate and consistent information.
- Verify product data integrity, including attributes, specifications, images, and pricing through regular audits.
- Develop and maintain product taxonomy and classification systems to ensure consistent categorization.
- Collaborate with content creators to optimize product descriptions, images, and multimedia content for SEO and user engagement.
- Analyze product performance metrics and generate reports to monitor KPIs and identify improvement opportunities.
- Coordinate with merchandising, vendors, suppliers, and IT teams to align catalog strategies with business goals.
- Use analytical tools to derive insights from catalog data, identifying trends and customer preferences.
Graduate Engineer Trainee
Jakson Ltd.
Noida, India
12.2019 - 12.2020
- Create project timelines using Microsoft Project software and estimate initial project costs. Collaborate with Marketing to present project proposals.
- Executed comprehensive cost analysis and financial assessment to validate project viability.
- Manage conceptual and detailed design, analyze processes, and oversee installations.
- Facilitate communication between engineering and design teams for smooth project execution.
- Attend client meetings, draft scopes of work, and propose creative solutions to resolve issues and meet client needs.
- Collaborate within product development teams to design, test, and launch new products or enhance existing ones.
Education
Btech - Mechanical Engineering
Noida Institute of Engineering And Technology
Greater Noida01.2019
12th - undefined
BVM Senior Secondary School
Delhi10th - undefined
St. Joseph's School
Jahangirabad, Bulandshahr, Uttar PradeshSkills
- Functional requirements evaluation
- Requirements analysis and documentation
- Conduct gap analysis
- Agile use cases
- Jira
- Redmine
- SDLC SQL
- Excel
- MySQL
- Power BI SIT & UAT Oversight
- Test Case Validation Stakeholder Management
- Client Communication
Timeline
Business Analyst
Net Prophetsglobal cyberwork pvt ltd
08.2025 - Current
Business Analyst (PnC)
EBIXCASH
09.2022 - 08.2025
Analyst
Mogli Labs Pvt Ltd (Moglix)
12.2020 - 12.2021
Graduate Engineer Trainee
Jakson Ltd.
12.2019 - 12.2020
12th - undefined
BVM Senior Secondary School
10th - undefined
St. Joseph's School
Btech - Mechanical Engineering
Noida Institute of Engineering And Technology
Projects
Project Name: NCD (Non-Communicable Diseases)
- Location: Delhi
- Duration: Aug 2025- Current
- Domain: Government Health / NCD
- Core: Requirement Analysis, Stakeholder Management, UAT, Process Mapping
Project Name: Evolution / EGlobal Broker Management System (P&C Insurance)
Location: Noida, India
Duration: Sep 2022 – Aug 2025
Role: Business Analyst
Clients: AJG, Honan, BDO, WTW, AON