RESHMA N
Associate Technical Engineer
2/1, MGR Garden, RMS Colony, North Extension, E.Pudur,Trichy
Summary
To secure responsible career opportunity to fully utilize my training, analytical, human resource, technical/non-technical skills and management skills there by developing a high level of professional acumen in esteemed institution.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
21
21
Certifications
Work History
Associate, Systems Administration
IBM India Pvt Ltd
Chennai
10.2020 - Current
- 4 years of experience in Mainframe Storage
- Good experience analytical, problem solving, communication and Client interaction skill.
- Performed Global mirroring DR
- Performed Disaster Recovery for storage.
- CA1 tape management and defining new tape libraries.
- Worked on Major P1 and P2 storage issues.
- Worked on project of Tier 2 to VTS migration.
- Worked on MCDS, BCDS, Catalog reorgs.
- Knowledge and hands on experience on z/OS Storage, DFSMS, DFSMSRMM, DFSMSHSM and Catalog management.
- Coding knowledge of JCL and fixing errors related to it.
- Skilled in providing complete storage support, troubleshooting, handle space and resolve storage related abends, technical support for customers and manage all mainframe storage software and hardware.
- Skilled on z/OS Storage Administration, Catalog management, Volume initialization.
- Customization of ACS routines, Volume backup and reorg, Storage health check and storage dataset (RMM/HSM CDS & Catalog file) reorganization.
- Good knowledge of Z/OS Operating System, z/OS(MVS) fundamentals, JES2 concept, Storage Fundamentals and Storage Devices.
- Expertise on IBM DFSMS tools, reorg procedures, trouble shooting, abend fixing, ACS Changes, Volume and catalog moves etc.
- Expertise in working on TSO, ISPF, JCL, VSAM, ISMF, JES2, Catalogs, Datasets (PS/PDS/PDSE/GDG), SDSF and Spool.
- Expertise in hardware storage subsystems including IBM DASD (DS8K), IBM Virtual tape library (TS7700).
- Experience on IBM’s storage DS8000, CSM, Ficon and IBM replication technologies.
- Experience in Creating Change Requests, Resolve Service and Incident Requests.
- Knowledge and hands on experience on CA-1, TMS, RMM, FDR or other Storage related products.
- Performing Daily health checks of storage environment.
- Assignment/Reclamation, Initialization of DASD, add/remove volumes from Storage groups.
- Defining new SMS constructs and altering ACS routines.
- Catalog Administration
- Managing Incremental and Full Volume Backups on daily basis.
- Troubleshooting and fixing job failures related to Storage.
- Performing restores of datasets on request.
- Work with incident management, change management and request management.
- Ability to accomplish BAUs, with 100% success rate.
- Performed CA-1 TMSEXTEND and generated various reports using TMSGRW
- Creating DASD and Tape reports using FDR Report.
- Performed Storage level checkouts for IPL and major upgrades.
Education
Bachelor of Engineering - Electronics And Communications Engineering
K. Ramakrishnan College of Engineering
Trichy 07.2016 - 05.2020
Skills
Data Backup and Recovery
Capacity Planning
Incident Management
Technical Support
Disaster Recovery
Quick Learner
Time Management
Problem-solving and multitasking abilities
Team Collaboration
Adaptability and Flexibility
Organizational and Co-ordination Skills
Root Cause Analysis
Certification
Interskill - Mainframe Specialist - IBM Mainframe Environment – Fundamentals
Mainframe Skillset
Z/OS V 2.5, OS/390, JCL, NON-VSAM, VSAM, ISMF, TSO/ISPF, SDSF, RACF, JES2, OPC, Maximo, Service Now
Tools Worked
- Service-Now
- Maximo
- IBM-PCOMM
- Citrix
- Remote Desktop VDI
Personal Information
- Age: 26
- Father's Name: Nagarajan K
- Mother's Name: Fareetha Begum A
- Date of Birth: 02/17/98
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Rewards
Received an appreciation certificate for delivering excellent support to customer during the time of pandemic.
Languages
English & Tamil (Read, Write and Speak)
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and belief. I assure to work sincerely and prepared to do hard work duly abiding to organization.
Timeline
Associate, Systems Administration
IBM India Pvt Ltd
10.2020 - Current
Bachelor of Engineering - Electronics And Communications Engineering
K. Ramakrishnan College of Engineering
07.2016 - 05.2020
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