Reshma M B
Bangalore
Summary
Scrum Master with 4yrs of experience of total 10yrs IT Industry Experience in understanding and building teams. The ultimate focus is to create a safe environment for the team to work with openness, empower them to make decisions. I am excited to continue expanding my skill set and delivering customer centric products and features.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Consultant
Allstate
09.2022 - 12.2023
- Guided cross-functional teams in adhering to Agile methodologies, including Scrum, and Kanban. Ensured alignment with the Scaled Agile Framework (SAFe) principles.
- Orchestrated Agile Release Train (ART) events such as SOS, POSync, PI Planning, Inspect & Adapt, enabling effective collaboration across teams. Facilitated ceremonies such as Iteration Planning, Daily Stand-ups, and Retrospectives.
- Navigated interpersonal conflicts, transforming disagreements into constructive discussions. Promoted a positive team environment.
- Tracing impediments to their root cause and help team to continuously improve.
- Strong knowledge and implementation of metrics with the ability to help teams make better decisions using data.
- Helping organization in effective use of Scrum, Part of Agile COE.
- Coached 2 cross-functional Scrum teams, yielding
in a 20% surge in team velocity over 3 consecutive quarters. - RAID (Risk, Issues, Assumptions, dependencies) management in JIRA and VersionOne.
- Strong working Knowledge of JIRA, Azure Devops, Confluence, Miro tools
Consultant
Thakral One Solutions deputed in J P Morgan Chase
04.2020 - 08.2022
- Facilitating all scrum events like Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective.
- Facilitating Product Backlog Refinement meeting.
- Helping the team improve their scrum practice to increase their effectiveness.
- Helping team in self-management and cross functionality.
- Helping product owner to improve the transparency and effectiveness of the product backlog.
- Helping with the creation of effective product and sprint goals and product Vision with PO
- Ensuring the use of Agile Values, Principles, Scrum values & Empirical processes to improve collaboration and value delivery
Consultant
Capgemini
04.2017 - 04.2020
- Designed workflows to automate repetitive tasks, such as device provisioning, configuration management, and network monitoring.
- Automated testing, validation, and deployment of network changes.
- Utilized advanced data analytics to identify trends, opportunities, and challenges in business operations.
- Documented network automation processes, including code repositories and playbooks.
- Provided training to team members on using and maintaining automated solutions.
- Reduced network provisioning time by 50% through automation.
- Leveraged data analytics to generate actionable insights, informing strategy development and operational adjustments.
Network Associate
Sequel One solutions deputed in NTT
03.2015 - 03.2017
- Troubleshot network connectivity issues using tools like ping, tracert, and telnet.
- Collaborated with cross-functional teams to ensure seamless network operations.
- Conducted regular network maintenance, including software and hardware updates.
- Documented network configurations, processes, and procedures.
- Knowledge of network hardware (routers, switches, firewalls).
Education
M tech - Computer Science
East West Institute of Technology
2011
BE - Computers Science
Sri Krishna Institute of technology
2006
Skills
- Frame works SAFe, Scrum, Kanban
- JIRA, Confluence, Version One, Mural, Miro
- Azure Devops, GitHub
- Tableau, Excel, PowerPoint, Word
- Visio, Service Now, Remedy
- Change management
- Conflict Resolution
- Prioritization and Backlog management
- Product Vision and Road mapping
Certification
- SAFe 6 POPM
- CSM, Scrum Alliance
- KMP
Education
other,other
Timeline
Lead Consultant
Allstate
09.2022 - 12.2023
Consultant
Thakral One Solutions deputed in J P Morgan Chase
04.2020 - 08.2022
Consultant
Capgemini
04.2017 - 04.2020
Network Associate
Sequel One solutions deputed in NTT
03.2015 - 03.2017
BE - Computers Science
Sri Krishna Institute of technology
M tech - Computer Science
East West Institute of Technology
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