Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
REVANNASIDDESH M

REVANNASIDDESH M

Vijayanagar, Bangalore

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Digital Interaction Advisor

247.ai
Benagaluru
09.2022 - Current
  • Managed computer-based platform with multiple applications to maintain effective communication with customers.
  • Asked open-ended questions to determine which products or services would be best fit for customer's needs.
  • Worked closely with each customer to carefully resolve issues within timely fashion.
  • Documented all customer information accurately in computer system, providing dated notes for future reference.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Delivered prompt service to prioritize customer needs.
  • Met customer call guidelines for service levels, handle time and productivity.

Shift Manager

Dunzo Digital Private
Benagaluru
04.2021 - 08.2022
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Excelled in every store position and regularly backed up front-line staff.
  • Trained and mentored new employees to maximize team performance.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Executive

Rcl Diagnostics
Benagaluru
01.2020 - 02.2021
  • Centrifuged blood samples as outlined in clinical protocols.
  • Packaged and shipped specimens to central lab daily.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.

Education

Bachelor's Of Commerce (B.COM) -

P.V.P First Grade College
2021

SSLC - undefined

Bangalore University PUC, Karnataka Sheshadripuram College
2015

undefined

Sree Vasavi Vidya Peetha
2012

Skills

  • Scheduling and Coordinating
  • Customer Service
  • Administration and Reporting
  • Employee Performance Reviews
  • Team Meetings
  • Inventory and Supply Management
  • Shift Work
  • Job Assignments
  • Reporting
  • Employee Coaching and Motivation
  • Written Communication

Certification

  • Participated in National Level Swimming Competition Representing Karnataka
  • Participated in State Level Swimming Competition Karnataka and Secured 2nd place

Timeline

Digital Interaction Advisor

247.ai
09.2022 - Current

Shift Manager

Dunzo Digital Private
04.2021 - 08.2022

Executive

Rcl Diagnostics
01.2020 - 02.2021

Bachelor's Of Commerce (B.COM) -

P.V.P First Grade College

SSLC - undefined

Bangalore University PUC, Karnataka Sheshadripuram College

undefined

Sree Vasavi Vidya Peetha

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REVANNASIDDESH M