A keen planner and strategist, with ability to manage process and projects with complete perfection. Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes. Results-oriented Claims Adjuster bringing hands-on law enforcement experience and exceptional leadership and communication skills. Background includes criminal investigation, insurance fraud and surveillance.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
Claims manager
Intellimatch, GOS, FISS, CASS regulatory
ACHIEVEMENTS
Achieved ICON reward in the year of 2021
Won the Encore award in the year of 2021
Lead Analyst
Accenture solutions private limited, Barclays Bank Ltd
06.2019 - Current
Cross checking eligible positions of accounts with Counter parts and clearing agent
Sending claims to counter parts to collect outstanding manufactured dividend sum and chasing them for payment on prescribed format
Reconciliation of pay date trades & failed trades on both Nostro, Depot & FOBO reconciliation
Processing cross currency payments according to Counterparts agreements and initiating FX to minimize risk
Investigating Swift copy to clear open breaks in reconciliation
Processing Client money for UK entity books and submitting proofs to regulator for all unmatched statement credits
Handling FCA’s client money rules apply to all regulated firms that receive money from a client, or hold money for a client
Reconciling the Trades booked on Market claims for segregating Client money
Communicating with front desk traders to resolve discrepancy on tax agreement and outstanding position held with Client
Handling Journal entries and posting entries on daily basis to clear the trades
Handling month end reports and other Management reports (includes SLA reports) effectively
Effectively handling Cash dividends, Bonus and Dividends
Effectively handling Nostro’s and Inter- company trades
Submitting Client money on Nostro’s and inter-company
ADDITIONAL RESPONSIBLITIES
Quality analysis for client money related queues before submission
Checks quality of work which is done at production level especially manual payments MT 202 and provides feedback to the respective analysts
Team mail box monitoring and allocation based on the individual tasks
Acting as mentor for the team of 5 colleagues
Setting up calls with all Counter parts to discusses about on-going issues and concerns
ADITIONAL SKILLS
Educated stakeholders on data protection tactics to reduce breaches.
Provided backup and assistance for administration of physical and virtual server infrastructure and storage area networks.
Organized system operating procedures to strengthen controls.
Analyzed data to identify root causes of problems and recommend corrective actions.
Provided technical support for troubleshooting analytics and reporting issues.
Analyst
Wipro Pvt Ltd
06.2016 - 05.2019
Performing Nostro Reconciliation
Feeds Monitoring from multiple sub-ledger system
Handling Claims receivables & payables for Treasury & Derivatives
Facilitating credit interest and other benefits for both Client and its subsidiaries
Basic KYC & Setting up additional accounts for existing clients
Handled volume and query tracker with zero error
Prepare the consolidated SLA track file on weekly basis
ACHIEVEMENTS
Received appreciation from Lead on the continuous improvement on performance and reduction in error percentage
Achieved Star of the month award for consecutive 4 months
Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Frequently inspected production area to verify proper equipment operation.
Generated reports detailing findings and recommendations.
Senior Officer
Standard chartered
06.2009 - 05.2013
Consumer Banking for SGP A/c Maintenance
KYC checks for the Singapore customer
Activation of Phone Banking & Internet Banking
Amendment of static data details
Creating Standing Instruction for Third Party Fund Transfer
Fund transfer limit set up
ACHIEVEMENTS
Involved in application migration for both UAT & UVT for eBBS
Conversion of phone banking system to AMIVR application
Preparation of Process Change Advice (PCA)
Achieved Risk extinguisher award for risk analysis in UAT
Achieved P-cube award
Education
M.Sc. - IT, Prince Shri
Venkateshwara Arts & Science College
06.2006 - 06.2008
B.Sc - Maths in
QuaideMilleth Arts College
Skills
Languages Knownundefined
Timeline
Lead Analyst
Accenture solutions private limited, Barclays Bank Ltd