REVATHY SENTHIL KUMAR

Seeking a position to utilize my skills and abilities in the Industry that offers professional growth while being resourceful, innovative and flexible.

• Handling Tele Caller & CRM Team
• Motivate The Team To Achieve Their TARGET
• Handling CRM - Handling queries via Calls, e-mail, SMS and responsible to reply with appropriate solutions.
• Monitoring calls & e-mail, tracking targets and review management
• Coaching and training on product and process
• Client meeting, problem solving, payment collection and escalation handling
• Maintaining The Marketing Collaterals related to process
• Maintaining And Generating MIS Reports
• Responsible in follow ups and coordinate with sales and production team.

Essential Functions

• Build and maintain a productive relationship with onsite Property Management.
• Oversee alignment of standards in terms of hard and soft services including preventative maintenance delivery, Plan, schedule, and manage contractors and personnel performing maintenance activities, and monitor to ensure work is performed as contracted;
• Ensure facility plant systems, including grounds Housekeeping, MST and security, are maintained in a good, clean, cost-effective working order;
• Review quotes and negotiate to price with suppliers and service providers, and approved based on cost, quality, and delivery competitiveness;
• Manage shipping/mail/receiving/stock supply functions, and assign tasks and delegate work as appropriate;
• Review departmental operational procedures and processes and implements changes as required for streamlining operations and improving productivity;
• Ensure compliance with local standards to promote facility security and staff health and safety;
• Perform other duties and projects as necessary, including hands-on maintenance and assembly activity
• Promote workplace safety, environmental practices, waste reduction opportunities, sustainability, and energy conservation initiatives.
• Lead implementation of best practices, SOPs and metrics to improve facilities' effectiveness and efficiency.
• Responsible for arranging internal office moves and providing arrangements for office meetings.
• Managing employee programs including, pantry, stationery, food and transportation
• Drive continuous improvement of processes and procedures within the facilities environment to implement innovative programs, processes, and procedures that reduce short and long term operating costs while increasing productivity and the workplace experience
• MISReport and Record, budget forecasting unit doc towards strategy and Financial performance
• Flexible/physical presence in Operational support and working hours Mon to Friday any given time inline of 24/7 emergency response team.

• Quickly Build and Manage Excellent People Relationships
• Strong Analytical and intuitive Skills with Practical outlook
• Professional Integrity & Institutional Loyalty

• Date of Birth: Apr 16, 1984
• Gender: Female
• Father's Name: G. Murthy
• Nationality: Indian
• Religion: Hindu
• Marital Status: Married
• Languages Known: English & Tamil

• Positive attitude towards life
• Self confidence
• Hard Working
• Good interacting skills