Revati Kamble

Associate Software Engineer with 3 years of experience in Salesforce CRM and expertise in the banking domain. Skilled in analyzing customer needs, integrating user requirements into Salesforce applications, implementing automation and delivering efficient customer-centric solutions. My blended skills of banking domain knowledge will added value in my interaction with project specific customers.

Associate Software Engineer
Techmatrix IT Consulting Pvt.Ltd.
09/2023 – Present / Pune, India

• Developed Apex Classes, Apex Triggers, and Lightning Web Components (LWC) to automate loan processing and approval workflows.
• Developed trigger frameworks and followed Salesforce best practices to ensure scalable and maintainable code.
• Optimized SOQL queries and Apex code, improving application performance and reducing processing time.
• Troubleshoot issues across Sales Cloud, Service Cloud and integration with third-party tools.
• Implemented Salesforce security controls including Profiles, Permission Sets, Sharing Rules, and Field-Level Security.
• Configured and supported automation using Salesforce tools (Workflows/Flows) to streamline processes.
• Troubleshot and resolved complex issues using debug logs and the developer console, ensuring minimal downtime.
• Experienced in customer issue resolution, requirement gathering, automation and delivering efficient, customer-focused solutions.
• Performed root cause analysis and implemented fixes to prevent recurring issues.
• Provided production support by handling tickets via Jira and Salesforce cases, ensuring SLA compliance.
• Contributed to application performance improvements through optimization techniques and supported end-user adoption by developing training materials.
• Mentored junior support staff on Salesforce best practices and troubleshooting techniques.

• Problem Solving
• Effective Communication
• Client Management
• Team Collaboration

• Date of Birth: 1997-01-31
• Gender: female
• Nationality: Indian
• Marital Status: Married