Richa Jain
Bengaluru
Summary
Diverse experience of over 13 years in achieving professional success by supporting the development and implementation of programs, policies, processes, and initiatives to drive results and create impact in the organization. Highly proficient in planning, coordinating, and delivering long-term sustainable practices and programs across the organization while collaborating with stakeholders at all levels to ensure effective and enduring solutions.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Consultant
Information Service Group
Bengaluru
02.2022 - Current
- Established and operationalized PMO function grounds up
- Managed Internal & External stakeholders
- Designed & implemented Quality Audit framework and institutionalized audits across the Delivery function
- Developed and maintained of Knowledge Management inventory
- Developed continuous improvement process to harvesting lessons learned to identify reuse opportunities.
- Streamlined & operationalized Onboarding process including designing & development of Induction and Onboarding Guide at global level
- Designed and operationalized Skills management process and global view of project allocation & Bench management
Assistant Manager, Diversity & Inclusion
Hinduja Global Solutions Limited
Bengaluru
09.2018 - 02.2022
- Audit and amend organisational policies to reinforce inclusion in the workplace
- Redesigned and relaunched AGRIMA - An award-winning developmental intervention for women
- Set up an exhaustive and robust Maternity Connect Program to support new mothers’ transitioning back to work
- Developed and implemented D&I Survey for HGS India
- Launched the revised Childcare program, as per the requirement of the Maternity Benefits Amendments Act 2017, with zero-cost impact to employees
- Collaborate with Business, Legal and HR teams to support implementation of new initiatives.
Talent Acquisition
Hinduja Global Solutions Limited
Bengaluru
05.2017 - 08.2018
- Oversaw talent acquisition efforts, attracting top-tier professionals who contributed significantly to organizational success.
- Spearheaded diversity and inclusion initiatives within the talent acquisition process, fostering a more inclusive workplace environment.
- Designed programs to improve onboarding experience
XXX
Arsen Infra Pvt Ltd
Bengaluru
12.2014 - 09.2015
- Added Payroll inputs
- Managed onboarding and leavers Formalities
- Created management Reports
- General Administration
XXX
Hinduja Global Solutions Limited
Bengaluru
02.2014 - 08.2014
- Lead a team managing onboarding and leavers process
- Maintained Employee Database & coordinated for Payroll
- Organized Induction,
- Processed Employee reimbursements (Travel and Medical).
XXXX
Briggs of Burton (India) Pvt Ltd.
10.2001 - 07.2003
- Payroll & Management Reports
- General Accounting
Intern XXX
Taegu Tec India Ltd.
12.2000 - 09.2001
- General Accounting
- Debtors’ confirmation Statement
- Tax Deduction Calculations of the employees
- Reconciliations
Education
PG Diploma in Human Resource Management -
NMIMS University
Bengaluru01.2013
PG Diploma in Business Administration -
Bangalore University
Bengaluru01.2000
Bachelor of Commerce -
Bangalore University
Bengaluru01.1999
Skills
- Teamwork mindset
- Employee Management
- Human Resources Management
- Project Documentation
- Project Management
- Negotiation
- Staff Management
- Processes and procedures
- Best Practices Implementation
- Continuous Improvement
- Project Analysis
- Client Engagement
- Client rapport
- Attention to Detail
- Quality Assurance
Websites
Professionaldevelopmentcertifications
- Become an HR Business Partner Certification, LinkedIn Learning, 2022
- The Project Management Course: Beginner to Project Manager Certification, Udemy, 2022
- DEI Change Makers Program Certification, Metamorphosis Connect, 2021
- Business Administration Certification, 2005, Cupertino, California, USA
- Articleship, Institute of Chartered Accountants of India, 1997, 2000
Current Role
Information Service Group, Bengaluru, 02/2022, Present, Senior Consultant, Established PMO function grounds up and operationalised, Chaired governance meetings for Internal & External stakeholders, Established & implemented Quality Audit framework and institutionalized audits across the Delivery function, Supported development and maintenance of Knowledge Management inventory, Facilitated continuous improvement by harvesting lessons learned to identify reuse opportunities, Streamlined & operationalised Onboarding process including designing & development of Induction and Onboarding Guide at global level, Designed and operationalized Skills management process and global view of project allocation & Bench management, Played an active role in cultural team: Responsible for driving events on days of significance, organising employee engagement activities and various events, Played an active role in DEI team (Diversity, Equity and Inclusion): Successfully designed & implemented various campaigns to enhance awareness and deeper learning about inclusion, diversity, equity, and related topics
Certification
- Become an HR Business Partner Certification, LinkedIn Learning, 2022
- The Project Management Course: Beginner to Project Manager Certification, Udemy, 2022
- DEI Change Makers Program Certification, Metamorphosis Connect, 2021
- Business Administration Certification, 2005, Cupertino, California, USA
- Articleship, Institute of Chartered Accountants of India, 1997 to 2000
Timeline
Senior Consultant
Information Service Group
02.2022 - Current
Assistant Manager, Diversity & Inclusion
Hinduja Global Solutions Limited
09.2018 - 02.2022
Talent Acquisition
Hinduja Global Solutions Limited
05.2017 - 08.2018
XXX
Arsen Infra Pvt Ltd
12.2014 - 09.2015
XXX
Hinduja Global Solutions Limited
02.2014 - 08.2014
XXXX
Briggs of Burton (India) Pvt Ltd.
10.2001 - 07.2003
Intern XXX
Taegu Tec India Ltd.
12.2000 - 09.2001
PG Diploma in Human Resource Management -
NMIMS University
PG Diploma in Business Administration -
Bangalore University
Bachelor of Commerce -
Bangalore University