Richa Johri
Noida
Summary
Accomplished Sales Representative with a proven record in prospecting, lead conversion, and revenue growth. Expertise in client relationship management and strategic sales techniques. Experienced in sales management, account development, and enhancing client acquisition for cloud and SaaS solutions, driving significant business growth through trusted partnerships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Lead
Avanciers
06.2025 - Current
- Lead sales strategy, partner engagement, and cross-selling initiatives, achieving consistent revenue growth and client satisfaction.
- Drove end-to-end business development, enhancing client acquisition and account growth for cloud and SaaS solutions.
- Built and strengthened strategic partnerships with Google and technology providers, delivering integrated digital and staffing solutions.
- Manage the entire Avanciers portfolio including Google Cloud, Google Workspace, Keka HRMS, Zoho, Recruitment/Staffing services.
- Collaborate with internal teams to ensure seamless delivery of staffing and technology projects within quality and timeline goals.
- Conducted market research and competitive analysis, identifying new opportunities to expand Avanciers’ presence in cloud and HR tech.
- Achieved recognition for driving business growth by establishing Avanciers as a trusted partner in digital transformation and workforce solutions.
International Sales Manager
InfoEdge India Limited (Naukri.com & NaukriGulf.com)
02.2024 - 05.2025
- Identify and capitalize on new business opportunities within the Gulf and Middle East markets.
- Negotiate contracts and agreements to secure profitable deals, while ensuring mutual benefits for the company and clients.
- Identified up-selling and cross-selling opportunities to enhance revenue streams.
- Manage and resolve customer enquiries, complaints, and escalations, ensuring timely and satisfactory outcomes.
- Collaborated with internal teams (marketing, product development, operations) to align strategies with market demands.
- Attend industry events, trade shows, and networking meetings to build relationships and generate leads.
- Maintain an updated sales pipeline and CRM records to track leads, conversions, and customer interactions.
- Stay updated on legal, economic, and cultural aspects that impact business operations in the Gulf and Middle East.
- Provided regular reports and insights to senior management on market performance and sales forecasts.
Senior cloud sales specialist
GCP TDCX
04.2022 - 06.2023
- Independently and collaboratively worked with sales teams to source, contact, and engage prospective customers evaluating Google Cloud products.
- Executed outbound prospecting campaigns to identify and connect with high-potential leads, driving interest in Google Cloud solutions.
- Engaged C-level decision-makers, quickly building rapport and assessing business needs to effectively position tailored solutions.
- Generated excitement and engagement among prospects, facilitating seamless transitions to Google Cloud sales teams for deeper product evaluation.
- Drove high prospect engagement rates, ensuring meaningful interactions that led to successful sales conversions.
- Led discovery and qualification of sales meetings, identifying key opportunities for Google Cloud products.
- Provided strategic consulting to agencies, ensuring they achieved the best ROI on their clients' advertising investments.
- Exceeded sales quotas while ensuring exceptional customer experiences for agency partners, fostering long-term relationships.
- Strengthened Google's agency relationships through innovative strategies, providing targeted recommendations and upselling relevant Google products.
Business Development Consultant (LMS & OKR | SaaS Sales)
Compunnel (Infopro Learning)
01.2020 - 09.2021
- Identified business challenges and engaged prospects in discussions with Enterprise Sales Representatives (ESR) to propose tailored Learning & Development (L&D) solutions that address client needs.
- Analysed customer pain points and presented LMS, MLS, and L&D platforms as effective solutions.
- Developed strategic business plans to drive revenue growth and establish long-term partnerships, aligning company offerings with client goals.
- Built and developed relationships with C-level executives, and cross-functional teams at Fortune 500 companies.
- Led cold-calling and qualification efforts to convert prospects into high-quality leads, aligning customer needs with the company's solutions.
- Conducted in-depth market research to identify and qualify high-potential prospects, gaining insights into industry challenges, market competition and customer needs.
- Executed sales strategy by collaborating with internal teams and guiding projects towards successful closures, ensuring alignment with market demands.
- Utilised Salesforce CRM and HubSpot to manage customer relationships effectively.
- Focused on promoting subsidiaries such as Gnosis Connect, Unlock Learn, Unlock OKR, and Infopro Learning, supporting organizations with an extensive 20K+ course library via Open Sesame.
B2B/B2C Sales Professional
SAMSUNG INDIA ELECTRONICS (P) Ltd.
11.2016 - 07.2019
- Acted as a key point of contact for Samsung B2B/B2C sales teams, coordinating with internal departments to streamline service operations.
- Collaborated with cross-functional teams in a fast-paced, dynamic environment to meet customer demands and build strong, long-term client relationships.
- Provided after-sales support by handling service escalations related to technical defects, ensuring prompt resolution and customer satisfaction.
- Managed decision-making for approvals and refunds related to technical defects across various Samsung product lines.
- Managed Extended Warranty Care Pack projects and led Exchange & Refund Department for Samsung India's service network, enhancing service delivery across multiple regions.
- Provided on-site support to Samsung Stores PAN India during installation and integration processes, ensuring seamless operations and customer satisfaction.
- Oversaw invoice processing for Extended Care Pack services across East & West regions and led GA LEAD process for North & West regions, ensuring compliance and timely service deployment.
Education
B Tech - CS
Shri RAM Murti Smarak college of Engg. & Tech.
Bareilly, UP07.2016
XII -
MAHARISHI VIDYA MANDIR SENIOR SECONDARY SCHOOL
Bareilly, UP03.2012
X -
MAHARISHI VIDYA MANDIR SENIOR SECONDARY SCHOOL
Bareilly, UP03.2010
Skills
- Sales and business development
- Sales strategy
- Lead generation
- Account management
- Deal negotiation
- Consultative selling
- Pipeline management
- Revenue growth
- Go-to-market strategy
- Sales enablement
- CRM proficiency
- Salesforce expertise
- HubSpot knowledge
- Data analytics and reporting
- Cross-functional collaboration
- Relationship management
- Client relations
- Customer-centric approach
- Customer success
- Objection handling
- Post-sales support
- Active listening
- Needs assessment
- Industry trends
- Microsoft Office Suite skills
- Google Workspace familiarity
Certification
- Cybersecurity, IIT Kanpur
- Business Analyst, Simplilearn
Hobbies and Interests
- Movies
- Badminton
- Music
Languages
- English: read, write, speak
- Hindi: read, write, speak
Personal Information
- Total Experience: 9 Years & 3 Months
- Date of Birth: 10/30/94
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Timeline
Sales Lead
Avanciers
06.2025 - Current
International Sales Manager
InfoEdge India Limited (Naukri.com & NaukriGulf.com)
02.2024 - 05.2025
Senior cloud sales specialist
GCP TDCX
04.2022 - 06.2023
Business Development Consultant (LMS & OKR | SaaS Sales)
Compunnel (Infopro Learning)
01.2020 - 09.2021
B2B/B2C Sales Professional
SAMSUNG INDIA ELECTRONICS (P) Ltd.
11.2016 - 07.2019
B Tech - CS
Shri RAM Murti Smarak college of Engg. & Tech.
XII -
MAHARISHI VIDYA MANDIR SENIOR SECONDARY SCHOOL
X -
MAHARISHI VIDYA MANDIR SENIOR SECONDARY SCHOOL