Richa Kesherwani

Manage Full Cycle Accounts Payable - Including receiving and verifying invoices. Approving payment to vendors, monitoring discounting and resolving discrepancies in purchase and payments. UAT Testing in pilot process.

• Analyzed and monitored daily operations to identify areas of improvement.
• Managed and responded to correspondence and inquiries from customers and vendors.
• Tracked financial progress by creating quarterly and yearly balance sheets
• Conducted data-driven analysis to improve operational efficiencies and reduce costs.
• Designed detailed reports and dashboards by using MS-Excel and Power BI for client & senior management highlighting key performance metrics.
• Documented all production activities including workflow diagrams, standard operating procedures, user guides.

• Updating production data and prepared production report dashboard, Scorecard .
• Analyzed current business processes and identified areas of improvement to increase efficiency.
• Created detailed reports on project progress, results, and recommendations for further improvement. And Customize data by using Power Query Editor on Power Bi.
• Provided training sessions to new joiners on newly implemented processes. Identified issues, analyzed information and provided solutions to problems.
• Performed root cause analysis for any issues encountered during the implementation phase.
• Allocation of daily assignments to team by fetching reports on system. Production Calendar preparation. and quality check for other team members.
• USA weekly bill cycle sheet (Overage charges). As per the client requirement.

• Designed and executed product and process demonstrations to promote proposed business process frameworks.
• Analyzed current business processes and identified areas of improvement to increase efficiency.
• Allocating customers account and creating incident as per SOP.
• Audit images and charged them as per SOP Guidelines
• Maintain Daily & weekly reports. and Query updating on SQL, MAS, Excel Power Query.
• Monitored performance metrics of existing systems and proposed solutions for increasing productivity.
• Resolved problems, improved operations and provided exceptional service.

• Conducted needs-based conversations to identify customer credit, deposit and investment requirement.
• Conducted presentations to explain features and advantages of credit, deposit and investment requirement.
• Built relationships with clients by providing excellent customer service and support.
• Update Day to Day Report.
• Processed new accounts including application verification, data entry and account activation.