Richa Kumari
Bangalore
Summary
Skilled Professional having experience of more than 10+ years and 7+ year financial services domain. Versatile and accomplished with a background in Finance, Sales.
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.
Overview
14
14
years of professional experience
Work History
Regional Relationship Officer
BoB Financial Services
10.2019 - Current
- Working in sales team as Regional Relationship Officer
- Best performer twice in current quarter
- New corporate deals setup
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Worked with clients on ROI terms to find accurate solutions.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Sales Executive
TATA AIG
10.2018 - 08.2019
- Work as a channel partner with Bank of Baroda for selling insurance to new and existing customers
- Organize training for bank staff members as well as new joiners in team
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
ASM
Bhartiya Micro Credit
05.2015 - 07.2017
- Working in acquisition team as ASM
- Taking care of entire Karnataka State
- Handling portfolio of RRB's and Co-operative banks for new tie ups
- Understanding customer needs and customize products for meeting the requirements
Revenue Assurance Executive
Systema Shyam Tele services ltd (MTS)
11.2010 - 01.2012
- Checking loan fulfillment criteria
- Checking of invoices from database and work done according to it
- Worked on revenue assurance creating new acquisition report on daily basis on MS access
- Maintaining customer behavior report and analysis on monthly basis
- Identified trends and assessed opportunities to improve processes and execution.
- Reviewed employee concerns and new opportunities to drive business strategies.
Education
MBA - Post Graduate Diploma in Business Management - Finance
JD Women's College
B A - Arts English Hons.
Patna Women's college
X - BSEB
Mount Carmel High school
XII - BIEC
Mount Carmel High school
Skills
- Client onboarding
- Account growth
- Contract negotiation
- Data-driven decision making
- Strategic account development
- Budget management
- Business development
- Market intelligence analysis
- Strategic planning
- CRM proficiency
Timeline
Regional Relationship Officer
BoB Financial Services
10.2019 - Current
Sales Executive
TATA AIG
10.2018 - 08.2019
ASM
Bhartiya Micro Credit
05.2015 - 07.2017
Revenue Assurance Executive
Systema Shyam Tele services ltd (MTS)
11.2010 - 01.2012
B A - Arts English Hons.
Patna Women's college
X - BSEB
Mount Carmel High school
XII - BIEC
Mount Carmel High school
MBA - Post Graduate Diploma in Business Management - Finance
JD Women's College
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