Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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SAGAR KUMAR

Vadodara

Summary

To work in an organization that would help in enhancing my research and presentation skills and provide a conducive atmosphere for growth along with ample flexibility to prove myself as an assets to the company.

Overview

9
9
years of professional experience

Work History

REGIONAL RELATIONSHIP OFFICER

BOB CARDS
Vadodara
09.2024 - 08.2025
  • Handling the Baroda District region for credit card business ETB, NTB, and Corporate card.
  • Handling a team size of 10 CREs and 59 branches for the credit card business.
  • Ensure to achieve the branch target and resolve customer queries.
  • Guiding the team to sell cards, which will allow them to earn more incentives and achieve business KRAs.
  • Maintain the approval rate by guiding the team regarding the credit card sourcing.
  • Coordinate with the BOB regional office for NTB sourcing of credit cards and CASA accounts.

BRANCH RELATIONSHIP MANAGER / MANAGER

AU SMALL FINANCE BANK
Vadodara
12.2023 - 09.2024
  • Handling a team of 5 CASA BO for Branch Business.
  • Ensure to achieve the target and complete all KPI parameters.
  • Motivate the team to achieve the target.
  • Assisting the team with marketing activities and cold calling.

SALES MANAGER / MANAGER

KOTAK MAHINDRA BANK
Vadodara
07.2021 - 10.2023
  • Taking care of Vadodara and nearby rural locations for the credit card business.
  • Handling the TELE channel for the credit card business.
  • Handling the team size of 40 telecallers, 3 back-end staff, and 2 team leaders.
  • Ensure credit card issuance, delivery, customer queries, and card activation within the given TAT.
  • Ensure to achieve the target with quality sourcing.
  • Maintain minimum delinquency, and take care of NPS within the TAT.
  • Guiding the team to sell high-end cards to achieve business KRA.
  • Motivate the team to achieve the target and maintain consistency.
  • Need to take care of attrition, hiring, and the joining process.
  • Maintain the approval rate by guiding the team regarding the credit card sourcing.

SALES MANAGER / DEPUTY MANAGER

YES BANK
Gujarat Region
07.2019 - 02.2021
  • Handling the entire Gujarat for the YART channel, along with NTB sourcing.
  • Handling 11 channel partners to generate the business.
  • Handling the team size of 11 executives and 2 coordinators.
  • Motivate the team to achieve the target and maintain consistency.
  • Ensure to log in to the application as per KYC rules.
  • Coordinating with the MIB, SEB, and PL teams to drive the credit card business.

SALES MANAGER / ASSISTANT MANAGER

AXIS BANK
Vadodara
05.2018 - 06.2019
  • Handling the Vadodara East Cluster and VV Nagar Cluster, including 22 branches, 2 TLs, and 30 telecallers.
  • Ensure to achieve the branch target and resolve customer queries.
  • Need to close any escalation within TAT. Motivate the team to achieve the target, and maintain consistency.
  • Guiding the team to sell a card that will allow them to earn more incentives and achieve business KRAs.
  • Need to take care of attrition, hiring, and the joining process.

ACQUISITION MANAGER / SENIOR OFFICER

YES BANK
New Delhi
06.2016 - 05.2018
  • Organizing and managing corporate camps.
  • Handling 3 DSTs for Open Market Sourcing.
  • Building a good relationship with the corporate.
  • Ensure that you resolve the customer queries.
  • Selling a premium credit card along with a savings account.

Education

MBA - Finance

Sikkim Manipal University
New Delhi
03-2017

B.Com Hons - Accounts

Prestige College of Management And Research
Indore
07-2013

12TH - Commerce

M.K DAV SCHOOL
Daltonganj
05-2010

10TH -

M.K DAV SCHOOL
Daltonganj
05-2008

Skills

  • Credit card program management
  • Channel sales (Banca, DSA, DST)
  • Team leadership
  • Business development
  • Market analysis
  • Client relationship management
  • Stakeholder management

Personal Information

Date of Birth: 04/08/92

Timeline

REGIONAL RELATIONSHIP OFFICER

BOB CARDS
09.2024 - 08.2025

BRANCH RELATIONSHIP MANAGER / MANAGER

AU SMALL FINANCE BANK
12.2023 - 09.2024

SALES MANAGER / MANAGER

KOTAK MAHINDRA BANK
07.2021 - 10.2023

SALES MANAGER / DEPUTY MANAGER

YES BANK
07.2019 - 02.2021

SALES MANAGER / ASSISTANT MANAGER

AXIS BANK
05.2018 - 06.2019

ACQUISITION MANAGER / SENIOR OFFICER

YES BANK
06.2016 - 05.2018

MBA - Finance

Sikkim Manipal University

B.Com Hons - Accounts

Prestige College of Management And Research

12TH - Commerce

M.K DAV SCHOOL

10TH -

M.K DAV SCHOOL

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