Richa Nayak
Lead- Operations
Bangalore,TS
Summary
Dynamic operations leader with a proven track record at SquadStack Solutions Pvt Ltd, excelling in stakeholder management and project execution. Achieved a 50% reduction in customer acquisition costs through automation and built a robust recruitment ecosystem, enhancing candidate quality while driving productivity improvements for gig workers.
Overview
8
8
years of professional experience
Work History
Lead Operations
SquadStack Solutions Pvt Ltd
06.2017 - Current
- Strategic thinker with demonstrated experience in defining and executing operational roadmaps to achieve short- and long-term business goals
- Automated end to end hiring of On Demand plus dedicated work work and reduced CAC by 50%
- Built a scalable, multi-regional recruitment ecosystem by partnering with 200+ specialized consultancies; slashed agency fees by 57% while increasing candidate pipeline quality
- Led cross-functional stakeholder alignment (Finance, Legal, Sales,Internal Pods) to architect and roll out a dynamic pricing model—ensuring seamless execution and thereby increasing the productivity of the gig workers by two folds.
- Handled a team of 20 and reduced it to 10 by closely working with the product team and automating their manual work.
Education
Masters of Commerce - Accounts
Utkal University
Bhubaneswar03-2000
Bachelor of Commerce - Accounting And Finance
BJB College
Bhubaneswar03-1998
High School -
St Joseph's High School
Bhubaneswar03-1993
Skills
Stakeholder Management
Project Management
Impact Analysis
Event Management
Corporate Strategy
Build 0 to 1
Marketing
Time Management
Problem Solving
Accomplishments
Received esops worth more than 3 lacs consistently every year
Reference
Saurabh Mundeja
Director,
SquadStack Solutions Pvt Ltd
Ph: 9773561001
ManiKumar Jami
AVP,
DriveX
Ph: 7992591090
Timeline
Lead Operations
SquadStack Solutions Pvt Ltd
06.2017 - Current
Masters of Commerce - Accounts
Utkal University
Bachelor of Commerce - Accounting And Finance
BJB College
High School -
St Joseph's High School