Richa Nayak
Lead- Operations
Bangalore,TS
Summary
Dynamic operations leader with a proven track record at SquadStack Solutions Pvt Ltd, excelling in stakeholder management and project execution. Achieved a 50% reduction in customer acquisition costs through automation and built a robust recruitment ecosystem, enhancing candidate quality while driving productivity improvements for gig workers.
Overview
8
8
years of professional experience
Work History
Lead Operations
SquadStack Solutions Pvt Ltd
06.2017 - Current
- Strategic thinker with demonstrated experience in defining and executing operational roadmaps to achieve short- and long-term business goals
- Automated end to end hiring of On Demand plus dedicated work work and reduced CAC by 50%
- Built a scalable, multi-regional recruitment ecosystem by partnering with 200+ specialized consultancies; slashed agency fees by 57% while increasing candidate pipeline quality
- Led cross-functional stakeholder alignment (Finance, Legal, Sales,Internal Pods) to architect and roll out a dynamic pricing model—ensuring seamless execution and thereby increasing the productivity of the gig workers by two folds.
- Handled a team of 20 and reduced it to 10 by closely working with the product team and automating their manual work.
Education
Masters of Commerce - Accounts
Utkal University
Bhubaneswar03-2000
Bachelor of Commerce - Accounting And Finance
BJB College
Bhubaneswar03-1998
High School -
St Joseph's High School
Bhubaneswar03-1993
Skills
Stakeholder Management
Accomplishments
Received esops worth more than 3 lacs consistently every year
Reference
Saurabh Mundeja
Director,
SquadStack Solutions Pvt Ltd
Ph: 9773561001
ManiKumar Jami
AVP,
DriveX
Ph: 7992591090
Timeline
Lead Operations
SquadStack Solutions Pvt Ltd
06.2017 - Current
Masters of Commerce - Accounts
Utkal University
Bachelor of Commerce - Accounting And Finance
BJB College
High School -
St Joseph's High School
Similar Profiles
Yasin MunshiYasin Munshi
Senior Software Engineer at SquadstackSenior Software Engineer at Squadstack
Shaik RizwanaShaik Rizwana
Telecaller at SquadStackTelecaller at SquadStack
Namita TewariNamita Tewari
People Operations at SquadStackPeople Operations at SquadStack
Shashank SinhaShashank Sinha
SDET 2 at Uber (EPAM)SDET 2 at Uber (EPAM)
AJITH BASIREDDYAJITH BASIREDDY
Analyst - Sustainable Finance at ICE Data Services India Pvt LtdAnalyst - Sustainable Finance at ICE Data Services India Pvt Ltd