Summary
Overview
Work History
Education
Skills
Accomplishments
Reference
Timeline
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Richa Nayak

Richa Nayak

Lead- Operations
Bangalore,TS

Summary

Dynamic operations leader with a proven track record at SquadStack Solutions Pvt Ltd, excelling in stakeholder management and project execution. Achieved a 50% reduction in customer acquisition costs through automation and built a robust recruitment ecosystem, enhancing candidate quality while driving productivity improvements for gig workers.

Overview

8
8
years of professional experience

Work History

Lead Operations

SquadStack Solutions Pvt Ltd
06.2017 - Current
  • Strategic thinker with demonstrated experience in defining and executing operational roadmaps to achieve short- and long-term business goals
  • Automated end to end hiring of On Demand plus dedicated work work and reduced CAC by 50%
  • Built a scalable, multi-regional recruitment ecosystem by partnering with 200+ specialized consultancies; slashed agency fees by 57% while increasing candidate pipeline quality
  • Led cross-functional stakeholder alignment (Finance, Legal, Sales,Internal Pods) to architect and roll out a dynamic pricing model—ensuring seamless execution and thereby increasing the productivity of the gig workers by two folds.
  • Handled a team of 20 and reduced it to 10 by closely working with the product team and automating their manual work.


Education

Masters of Commerce - Accounts

Utkal University
Bhubaneswar
03-2000

Bachelor of Commerce - Accounting And Finance

BJB College
Bhubaneswar
03-1998

High School -

St Joseph's High School
Bhubaneswar
03-1993

Skills

Stakeholder Management

Accomplishments

Received esops worth more than 3 lacs consistently every year

Reference

Saurabh Mundeja 

Director, 

SquadStack Solutions Pvt Ltd

Ph: 9773561001 


ManiKumar Jami 

AVP, 

DriveX

Ph: 7992591090

Timeline

Lead Operations

SquadStack Solutions Pvt Ltd
06.2017 - Current

Masters of Commerce - Accounts

Utkal University

Bachelor of Commerce - Accounting And Finance

BJB College

High School -

St Joseph's High School
Richa NayakLead- Operations