With over eight years of experience in the IT sector, I am eager to contribute and further develop my expertise as an Associate Subject Matter Expert within a dynamic technology organization. I am in pursuit of a challenging role that will capitalize on my accumulated skills and robust technical foundation. My proficiency in communication, leadership, interpersonal relations, and analytical thinking are assets I bring to any team. I have a profound interest in the technical facets of my work and am committed to excellence in fulfilling my duties.
• Infrastructure Configuration: Expert in setting up and managing LAN, VLAN, wireless systems, routers, switches, and firewalls to optimize network performance.
• Client-Centric Solutions: Skilled in crafting technical proposals tailored to client specifications for comprehensive network setup and implementation.
• Operational Continuity: Proficient in creating IPSEC tunnels for redundancy, maintaining application availability across data centers and disaster recovery sites.
• Policy Compliance: Implemented and monitored compliance with security policies, including regular updates for patches and antivirus systems.
• Performance Monitoring: Conducted continuous monitoring of network health using tools like SolarWinds and performed firmware upgrades to maintain system integrity.
Specialized Technical Skills
Palo Alto Firewall Expertise
• Comprehensive Configuration: Proficient in end-to-end setup and management of Palo Alto firewalls, ensuring robust network security and performance.
• Panorama Management: Skilled in utilizing Panorama for centralized policy and device management across the network landscape.
• VPN and Connectivity: Established secure IPsec tunnels and GlobalProtect VPNs for safe and reliable remote access.
• Content Filtering: Implemented URL filtering policies to control web access and protect against online threats.
• System Maintenance: Conducted firmware upgrades and modifications in response to Best Practice Assessment (BPA) reports, maintaining optimal firewall operation.
Azure Cloud Services Proficiency
• Server Connectivity & Virtual Networking: Expertly managed Azure server connectivity, ensuring efficient Virtual Network configurations and strategic peering arrangements.
• Load Balancing & Security: Configured Azure load balancers to optimize load distribution and established IPSEC tunnels, enhancing overall network efficiency and security.
• Cloud Firewall Deployment: Successfully deployed and managed firewall settings within the Azure cloud environment, reinforcing network protection.
• Tenant Migration: Led tenant migration projects, demonstrating adeptness in transitioning services with minimal disruption.
• Disaster Recovery Support: Provided critical support during DR drills and power activities to prevent service interruptions.
• Interdepartmental Collaboration: Assisted various teams with network connectivity challenges, ensuring seamless integration between on-premises and Azure environments.
Leadership and Project Oversight
• Mentorship: Guided junior team members, aiding in their professional development and knowledge expansion.
• Project Management: Oversaw complex networking projects from conception to completion, consistently delivering quality results within project timelines.
Additional Contributions
• Documentation: Kept network documentation and diagrams up-to-date, ensuring accurate representation of the current network state.
• Client Communication: Maintained project tracking and provided regular updates to clients, fostering strong relationships and trust.
• Knowledge Sharing: Created SOPs and KB articles based on root cause analyses and new project experiences to streamline troubleshooting and knowledge transfer.
• Data Center Management: Established a robust network infrastructure, ensuring seamless WAN and LAN connectivity, along with the deployment of firewalls, routers, and switches..
• Disaster Recovery: Ensured application availability across primary and secondary sites, contributing to business resilience.
• Security Policy Enforcement: Implemented DMZ policies for internet-facing servers and maintained endpoint systems with up-to-date security patches and antivirus updates.
• Network Monitoring: Employed HP NMI and PRTG tools for continuous network performance monitoring.
• System Upgrades: Oversaw IOS upgrades in line with software releases from leading providers like Cisco, FortiGate, and Checkpoint.
• Network Expansion: Managed the establishment and enhancement of new WAN links, including MPLS and ILL connections.
• Wireless Optimization: Created heat maps for optimal AP and WIPS placement, ensuring extensive coverage for both production and corporate Wi-Fi networks.
• Network Hardening: Reinforced network security by adhering to IT security standards for equipment such as Cisco routers, switches, and Mojo Wi-Fi.
• Firewall Expertise: Developed expertise in managing advanced firewall systems including FortiGate 500D, Palo Alto, and Checkpoint.
• SD-WAN Management: Administered VeloCloud SD-WAN solutions, enhancing network efficiency and reliability.
• Leadership: Led a team of four Level 1 Engineers, promoting skill development and effective project management.
• Network Setup: Directed the installation and configuration of comprehensive networking systems, including LAN, VLAN, and wireless systems, and crafted client-specific technical proposals.
• Production Network Reliability: Achieved 100% network reliability for a highly automated production plant.
• Client Communication: Effectively communicated project progress and updates to clients, ensuring transparency and satisfaction.
• Traffic Analysis: Conducted thorough analysis of network traffic and monitored the health of network devices.
• VOIP Configuration: Resolved issues and configured VOIP systems to optimize communication.
• Infrastructure Maintenance: Maintained impeccable network racks, network rooms, and data center rack dressing.
• Knowledge Management: Authored SOPs and knowledge base articles, leveraging insights from root cause analyses and project experiences.
Risk Management: Kept a detailed network risk register and proactively communicated potential issues to clients.
Firewall & security
Cisco Switches:
• Catalyst 2960 Series: 2960G, 2960S, 2960X
• Catalyst 9200 Series: 9200
• Catalyst 3750 Series: 3750G, 3750S, 3750X
• Catalyst 3850 Series: 3850S
• Catalyst 4510
WAN Optimization:
• Riverbed SteelHead (Assuming ‘wan excalater’ refers to WAN optimization)
Extreme Networks:
• Switches: X3600, X5300, X5400
• Access Points: AP 510c, AP 240
Mojo Wireless Access Points:
• C-Series: C75, C60, C135, C130, C110, C090E
Velocloud SD-WAN:
Edge Series: Edge 510, Edge 540
• Cloud Infrastructure Migration: Spearheaded the transition of critical security and server infrastructure to a leading cloud platform, involving the strategic migration of 200+ servers, 4+ firewalls, and the establishment of 50+ IPsec tunnels.
• Network Core Upgrade: Orchestrated a seamless upgrade of the central network system to state-of-the-art Nexus 9K switches, ensuring business continuity with minimal downtime.
• Surveillance System Implementation: Led the deployment of an extensive CCTV network throughout the facility, integrating over 30 cameras with 15 network switches for enhanced security monitoring.
• Firewall Security Enhancement: Directed the installation of advanced Juniper SRX firewalls, bolstering the organization’s network defense capabilities.
• Secure Network Connectivity: Developed and managed a robust network of secure tunnels, facilitating encrypted communication across multiple locations.
• Operational Network Setup: Established operational readiness for multiple new network sites, configuring WAN, LAN, and firewall settings to meet organizational needs.
• Network Hardware Modernization: Managed the replacement of outdated network switches with modern Extreme switches, improving network efficiency and reliability.
• Remote Access Security: Administered GlobalProtect for secure remote network access, ensuring secure connectivity for remote operations.
• Local Network Revitalization: Supervised the refreshment of local network switches, enhancing the performance and reliability of intra-building communications.
• Firewall Transition: Successfully replaced legacy FortiGate firewall systems with advanced Checkpoint solutions, increasing network security.
• Secure Server Zone Setup: Configured a dedicated DMZ for a critical Attendance Server, enhancing its security posture.
• Video Conferencing Redundancy: Implemented a failover system for video conferencing links, guaranteeing uninterrupted communication during primary link outages.
• Application Continuity Planning: Devised a contingency strategy for application availability using IP Sec tunnels, ensuring service continuity during MPLS disruptions.
• Network Resilience Strategy: Formulated a Semi-Mesh Topology to provide a resilient backup link for plant locations, safeguarding against fiber cuts.
• Cloud Network Administration: Handled Azure VNet configurations, optimizing cloud network performance.
• Firewall Health Reporting: Contributed to the creation of Best Practice Assessment reports for Palo Alto firewalls, aiding in the maintenance of optimal firewall health.
• Disaster Recovery Support: Actively participated in disaster recovery drills and power outage simulations, reinforcing the organization’s emergency preparedness.