Summary
Overview
Work History
Education
Skills
Certification
Preferred Location
Marital Status
Current Location
Itil Concepts Skills
Areas Of Expertise Exposure
Personal Information
Network Devices
Projects
Disclaimer
Generic
Rick Bera

Rick Bera

Panskura

Summary

With over eight years of experience in the IT sector, I am eager to contribute and further develop my expertise as an Associate Subject Matter Expert within a dynamic technology organization. I am in pursuit of a challenging role that will capitalize on my accumulated skills and robust technical foundation. My proficiency in communication, leadership, interpersonal relations, and analytical thinking are assets I bring to any team. I have a profound interest in the technical facets of my work and am committed to excellence in fulfilling my duties.

Overview

7
7
years of professional experience
3
3
Certificates
3
3
Languages

Work History

Associat Subject matter expart

Microlad LTD.
2 2023 - Current

Infrastructure Configuration: Expert in setting up and managing LAN, VLAN, wireless systems, routers, switches, and firewalls to optimize network performance.
Client-Centric Solutions: Skilled in crafting technical proposals tailored to client specifications for comprehensive network setup and implementation.
Operational Continuity: Proficient in creating IPSEC tunnels for redundancy, maintaining application availability across data centers and disaster recovery sites.
Policy Compliance: Implemented and monitored compliance with security policies, including regular updates for patches and antivirus systems.
Performance Monitoring: Conducted continuous monitoring of network health using tools like SolarWinds and performed firmware upgrades to maintain system integrity.
Specialized Technical Skills
Palo Alto Firewall Expertise
Comprehensive Configuration: Proficient in end-to-end setup and management of Palo Alto firewalls, ensuring robust network security and performance.
Panorama Management: Skilled in utilizing Panorama for centralized policy and device management across the network landscape.
VPN and Connectivity: Established secure IPsec tunnels and GlobalProtect VPNs for safe and reliable remote access.
Content Filtering: Implemented URL filtering policies to control web access and protect against online threats.
System Maintenance: Conducted firmware upgrades and modifications in response to Best Practice Assessment (BPA) reports, maintaining optimal firewall operation.

Azure Cloud Services Proficiency
Server Connectivity & Virtual Networking: Expertly managed Azure server connectivity, ensuring efficient Virtual Network configurations and strategic peering arrangements.
• Load Balancing & Security: Configured Azure load balancers to optimize load distribution and established IPSEC tunnels, enhancing overall network efficiency and security.
Cloud Firewall Deployment: Successfully deployed and managed firewall settings within the Azure cloud environment, reinforcing network protection.
• Tenant Migration: Led tenant migration projects, demonstrating adeptness in transitioning services with minimal disruption.

Disaster Recovery Support: Provided critical support during DR drills and power activities to prevent service interruptions.
Interdepartmental Collaboration: Assisted various teams with network connectivity challenges, ensuring seamless integration between on-premises and Azure environments.
Leadership and Project Oversight
Mentorship: Guided junior team members, aiding in their professional development and knowledge expansion.
Project Management: Oversaw complex networking projects from conception to completion, consistently delivering quality results within project timelines.
Additional Contributions
Documentation: Kept network documentation and diagrams up-to-date, ensuring accurate representation of the current network state.
Client Communication: Maintained project tracking and provided regular updates to clients, fostering strong relationships and trust.
Knowledge Sharing: Created SOPs and KB articles based on root cause analyses and new project experiences to streamline troubleshooting and knowledge transfer.

  • Proved successful working within tight deadlines and a fast-paced environment.

Senior Network Engineer

VDA
06.2018 - 01.2023

• Data Center Management: Established a robust network infrastructure, ensuring seamless WAN and LAN connectivity, along with the deployment of firewalls, routers, and switches..
• Disaster Recovery: Ensured application availability across primary and secondary sites, contributing to business resilience.
• Security Policy Enforcement: Implemented DMZ policies for internet-facing servers and maintained endpoint systems with up-to-date security patches and antivirus updates.
• Network Monitoring: Employed HP NMI and PRTG tools for continuous network performance monitoring.
• System Upgrades: Oversaw IOS upgrades in line with software releases from leading providers like Cisco, FortiGate, and Checkpoint.
• Network Expansion: Managed the establishment and enhancement of new WAN links, including MPLS and ILL connections.
• Wireless Optimization: Created heat maps for optimal AP and WIPS placement, ensuring extensive coverage for both production and corporate Wi-Fi networks.
Network Hardening: Reinforced network security by adhering to IT security standards for equipment such as Cisco routers, switches, and Mojo Wi-Fi.
Firewall Expertise: Developed expertise in managing advanced firewall systems including FortiGate 500D, Palo Alto, and Checkpoint.
• SD-WAN Management: Administered VeloCloud SD-WAN solutions, enhancing network efficiency and reliability.
• Leadership: Led a team of four Level 1 Engineers, promoting skill development and effective project management.
• Network Setup: Directed the installation and configuration of comprehensive networking systems, including LAN, VLAN, and wireless systems, and crafted client-specific technical proposals.
• Production Network Reliability: Achieved 100% network reliability for a highly automated production plant.
• Client Communication: Effectively communicated project progress and updates to clients, ensuring transparency and satisfaction.
• Traffic Analysis: Conducted thorough analysis of network traffic and monitored the health of network devices.
• VOIP Configuration: Resolved issues and configured VOIP systems to optimize communication.
• Infrastructure Maintenance: Maintained impeccable network racks, network rooms, and data center rack dressing.
• Knowledge Management: Authored SOPs and knowledge base articles, leveraging insights from root cause analyses and project experiences.
Risk Management: Kept a detailed network risk register and proactively communicated potential issues to clients.

FMS Engineer

BARTRONICS India Pvt. Ltd
01.2017 - 05.2018
  • Installation Fingerprint Attendance Punching Machine
  • Monitoring and health of devices
  • ARS machine and transfer that data to SAP
  • Managing Backup, Managing Data and Network Security, preparing weekly, Monthly IT report and Submit to IT Manager
  • Maintenance of LAN Networking system for having a proper connectivity to end user for accessing Attendance Machine.

Education

B. Tech - Electronic and Communication Engineering

Dumkal Institute of Eng. & Tec

Higher Secondary (12th) - Science

Shyam Sundarpur Patna High School

Secondary (10th) - undefined

Shyam Sundarpur Patna High School

Skills

Firewall & security

Certification

Hardware (A+) & Networking (N+)

Preferred Location

Bangalore, Karnataka, India

Marital Status

Married

Current Location

Bangalore, Karnataka, India

Itil Concepts Skills

  • Proficient in ServiceNow and ADiTaaS - ITSM Tool
  • Extensive knowledge in coordinating with NOC, desktop teams, and service desk for alerts
  • Skilled in the creation of Knowledge Base (KB) articles
  • Capable of providing immediate workaround solutions for Severity 1 (Sev1) and Severity 2 (Sev2) incidents
  • Adept at delivering service improvements leading to infrastructure change management
  • Experienced in providing Root Cause Analysis (RCA) and corrective actions for Sev1 and Sev2 incidents
  • Competent in working across multiple towers such as SAP, database servers, desktops, and security
  • Responsible for maintaining network active and passive devices listed in asset inventory
  • Coordination with vendors like Cisco, IBM, Mojo Networks, HP Aruba, FortiGate, and Checkpoint
  • Handling Request for Services (RFS) and Request for Proposal (RFP) for new setup implementations
  • Providing technical proposals with rate quotations for commercial approval
  • Updating project progress with clients

Areas Of Expertise Exposure

  • Network Infrastructure & Security: Mastery in LAN, VLAN, wireless systems, routers, switches, and firewall configuration, with a focus on Palo Alto firewalls and Azure cloud security.
  • High Availability Systems: Proficient in creating IPSEC tunnels and ensuring operational continuity across data centers and disaster recovery sites.
  • Compliance & Monitoring: Implemented security policies and performed continuous network health monitoring using tools like SolarWinds, HP NMI, and PRTG.
  • Cloud Services & Migration: Expert in Azure server connectivity, virtual networking, and leading tenant migration projects with minimal disruption.
  • Leadership & Project Management: Demonstrated leadership in guiding teams, managing complex networking projects, and maintaining client communication.
  • Technical Documentation & Knowledge Sharing: Developed SOPs and KB articles to facilitate knowledge transfer and streamline troubleshooting processes.
  • ServiceNow & ITSM Tools: Proficient in using ServiceNow and ADiTaaS for IT service management, coordinating with NOC, and handling Sev1 and Sev2 incidents.

Personal Information

  • Date of Birth: 12/31/93
  • Nationality: Indian

Network Devices

Cisco Switches:
• Catalyst 2960 Series: 2960G, 2960S, 2960X
• Catalyst 9200 Series: 9200
• Catalyst 3750 Series: 3750G, 3750S, 3750X
• Catalyst 3850 Series: 3850S
• Catalyst 4510
WAN Optimization:
• Riverbed SteelHead (Assuming ‘wan excalater’ refers to WAN optimization)
Extreme Networks:
• Switches: X3600, X5300, X5400
• Access Points: AP 510c, AP 240
Mojo Wireless Access Points:
• C-Series: C75, C60, C135, C130, C110, C090E
Velocloud SD-WAN:
Edge Series: Edge 510, Edge 540

Projects

• Cloud Infrastructure Migration: Spearheaded the transition of critical security and server infrastructure to a leading cloud platform, involving the strategic migration of 200+ servers, 4+ firewalls, and the establishment of 50+ IPsec tunnels.
• Network Core Upgrade: Orchestrated a seamless upgrade of the central network system to state-of-the-art Nexus 9K switches, ensuring business continuity with minimal downtime.
• Surveillance System Implementation: Led the deployment of an extensive CCTV network throughout the facility, integrating over 30 cameras with 15 network switches for enhanced security monitoring.
• Firewall Security Enhancement: Directed the installation of advanced Juniper SRX firewalls, bolstering the organization’s network defense capabilities.
• Secure Network Connectivity: Developed and managed a robust network of secure tunnels, facilitating encrypted communication across multiple locations.
• Operational Network Setup: Established operational readiness for multiple new network sites, configuring WAN, LAN, and firewall settings to meet organizational needs.
• Network Hardware Modernization: Managed the replacement of outdated network switches with modern Extreme switches, improving network efficiency and reliability.
• Remote Access Security: Administered GlobalProtect for secure remote network access, ensuring secure connectivity for remote operations.
• Local Network Revitalization: Supervised the refreshment of local network switches, enhancing the performance and reliability of intra-building communications.
• Firewall Transition: Successfully replaced legacy FortiGate firewall systems with advanced Checkpoint solutions, increasing network security.
• Secure Server Zone Setup: Configured a dedicated DMZ for a critical Attendance Server, enhancing its security posture.
• Video Conferencing Redundancy: Implemented a failover system for video conferencing links, guaranteeing uninterrupted communication during primary link outages.
• Application Continuity Planning: Devised a contingency strategy for application availability using IP Sec tunnels, ensuring service continuity during MPLS disruptions.
• Network Resilience Strategy: Formulated a Semi-Mesh Topology to provide a resilient backup link for plant locations, safeguarding against fiber cuts.
• Cloud Network Administration: Handled Azure VNet configurations, optimizing cloud network performance.
• Firewall Health Reporting: Contributed to the creation of Best Practice Assessment reports for Palo Alto firewalls, aiding in the maintenance of optimal firewall health.
• Disaster Recovery Support: Actively participated in disaster recovery drills and power outage simulations, reinforcing the organization’s emergency preparedness.

Disclaimer

Here by solemnly assure that all statements made above are true and correct to the best of my knowledge and belief.
Rick Bera