Summary
Overview
Work History
Education
Skills
Additional Information
Awards
Online Profile - Linkedin
Additional Activity - Internship Project
Websites
Timeline
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Riddhi Rajput

Ahmedabad,

Summary

Dynamic banking professional with a proven track record at HSBC Bank, excelling in portfolio management and process optimization. Skilled in financial analysis and client engagement, I drive revenue growth through strategic relationship building and compliance oversight. Recognized for enhancing operational efficiency and delivering tailored solutions to meet complex client needs.

Overview

4
4
years of professional experience

Work History

Corporate employee banker

HSBC Bank
Ahmedabad
09.2023 - Current
  • Cultivated strategic relationships with business clients, facilitating seamless onboarding and long-term engagement.
  • Managed diverse portfolio of SME and business banking clients, identifying upselling and cross-selling opportunities to drive revenue.
  • Executed comprehensive client reviews and financial due diligence, ensuring compliance with policies and reducing risk exposure.
  • Introduced process improvements and client engagement strategies that enhanced team productivity and client experience.
  • Monitored market trends and economic indicators to deliver proactive, insight-driven financial advice to clients.
  • Leveraged understanding of SME cycles to recommend tailored banking products, credit facilities, and digital solutions.
  • Led initiatives to streamline onboarding processes, improving turnaround time and customer satisfaction.
  • Collaborated with Compliance, Credit, and Operations teams to resolve client issues and enhance service delivery.
  • Directed and supported essential clients such as EY India, Bank of America, PWC, Tech Mahindra, eInfochips, S&P Global, Capgemini, and KPMG, providing customized solutions that addressed intricate business requirements stemming from corporate account and transaction activities.

Debt portfolio analyst

IDFC First Bank
Ahmedabad
08.2021 - 07.2023
  • Spearheaded collections for Consumer Durable Products and Online Personal Loans in key Gujarat regions, including Ahmedabad and Gandhinagar.
  • Managed a portfolio of over 15,000 accounts with an outstanding PoS of ₹12.28 Cr while supervising 8+ collection agencies.
  • Developed vendor allocation strategies based on agency manpower, prior month performance, and account segmentation.
  • Drove agent-level efficiency through analytical contact strategies, enhancing call conversion ratios and recovery rates.
  • Ensured compliance in agency operations, covering cash deposition, trail updates, and agent ID management.
  • Collaborated with Sales, IT, and Legal teams for effective portfolio actions and system enhancements.
  • Delivered training programs to agency staff on collection tactics and penalty recovery best practices.
  • Prepared monthly and quarterly audit reports to ensure compliance with internal standards.

Education

Post Graduation Program in Management - Finance

IBS, Mumbai
01.2021

Bachelor's Degree - Business Administrative

SLIBA, Gujarat
01.2019

Skills

  • MIS
  • Market analysis
  • Process optimization
  • Attention to detail
  • Operational risk
  • Branch operations
  • Mathematical accuracy
  • Employee training assistance
  • Retention strategies
  • Credit assessment
  • Audit support
  • Reviewing documents
  • Commercial servicing
  • CRM systems
  • Financial analysis
  • Portfolio management
  • Project management

Additional Information

Relationship Management., Expert in diverting people, according to their skillset., Proficient in giving valuable decision and taking the feedback.

Awards

  • Head of News Letter - (Kautilya - Finance Club), Mumbai - Maharashtra, 2019 - 2021
  • Ranked 17th, Gujarat University, 2018, Gujarat University

Online Profile - Linkedin

https://www.linkedin.com/in/riddhi-rajput-1a6860160/

Additional Activity - Internship Project

Investment Avenues of Motilal Oswal: A comparative study, Motilal Oswal Financial Services Ltd.

Timeline

Corporate employee banker

HSBC Bank
09.2023 - Current

Debt portfolio analyst

IDFC First Bank
08.2021 - 07.2023

Post Graduation Program in Management - Finance

IBS, Mumbai

Bachelor's Degree - Business Administrative

SLIBA, Gujarat

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Riddhi Rajput