Summary
Overview
Work History
Education
Software
Accomplishments
Disclaimer
Timeline
Generic
GIRISH M

GIRISH M

10+ Years Experienced In Retail Banking Ops & Sales
Bangalore

Summary

Proven track record in fostering substantial growth and customer loyalty at HSBC through exceptional relationship management and Microsoft applications proficiency. Spearheaded business development, surpassing sales targets by leveraging in-depth knowledge of banking laws and regulations. Demonstrated unparalleled customer service and multitasking strength, contributing to a significant increase in client base and satisfaction.

Overview

10
10
years of professional experience
6036
6036
years of post-secondary education
5
5
Languages

Work History

Corporate Employee Banker

HSBC
10.2021 - Current
  • Established trust-based relationships with key decision-makers at major accounts resulting in long-term partnerships and increased revenue.
  • Developed customized sales presentations to effectively communicate the unique value proposition of our products and services
  • Maximized sales revenue by identifying and pursuing new business opportunitie
  • Enhanced product knowledge through continued education on industry trends, technology advancements, and competitor offerings.
  • Developed positive relationships with management, customers and peers through exceptional interpersonal skills and demonstrated integrity
  • Contributed to team success by consistently meeting and exceeding personal performance targets, such as loan volume and customer service ratings.
  • Managed a portfolio of personal loans, monitoring repayment progress and proactively addressing delinquencies.
  • Recommended products and services to meet customers' credit card and banking needs.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.

Assistant Manager

Axis Bank Ltd
06.2017 - 10.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Junior Assistant

Manappuram Finance Ltd
06.2015 - 06.2017


  • Maintained accurate records of financial transactions for efficient budget tracking and reporting purposes.
  • Contributed to team success by supporting colleagues in various tasks as needed.
  • Assisted manager in all aspects of business operations.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications

Education

Bachelor Of Commerce - Commerce

GFG College
Birur Karnataka

S.S.L.C -

KLK Govt High School
Birur Karnataka

PUC - Commerce

KLK PU College
Birur Karnataka

Software

Finacle

HUB

CRM

Oracle Fusion

Trackwizz

Saksham

Omni flow

IBPS

ACE

Internet

Accomplishments


  • Achieved Star Performer of the Quarter for 2 consequence Quarter
  • Achieved PACE campaign 2024 in HSBC
  • Supervised team of 5 staff members.
  • Resolved product issue through consumer testing

Disclaimer

I request yourself to considered my application favorable and give me an opportunity to serve under your kind control. I assure your good self that would strive hard to bring credit to your esteemed organization.

Timeline

Corporate Employee Banker

HSBC
10.2021 - Current

Assistant Manager

Axis Bank Ltd
06.2017 - 10.2021

Junior Assistant

Manappuram Finance Ltd
06.2015 - 06.2017

Bachelor Of Commerce - Commerce

GFG College

S.S.L.C -

KLK Govt High School

PUC - Commerce

KLK PU College

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GIRISH M10+ Years Experienced In Retail Banking Ops & Sales