Riddhi Shah

Responsibilities :

• Demonstrated a profound understanding of lending product intricacies, allowing for the design and execution of tailored testing strategies for each product. Areas covered included 3rd Party API Integration, Business Rule Engine for credit decisions, and Credit Reporting.
• Improved product quality by implementing rigorous testing procedures and streamlining the defect reporting process using Shift Left method.
• Streamlined the quality control process with thorough documentation of test results and corrective actions taken.
• Reduced production delays, ensuring timely delivery of high-quality products through effective communication with cross-functional teams.
• Enhanced QA efficiency by developing and executing comprehensive test plans and cases for various products.

Responsibilities :

• Working on various Core Banking implementation projects collaborating with stakeholders from the European countries
• Responsible for E2E quality management taking support from colleagues in the team.
• Reduced software defects by closely monitoring QA processes and providing timely feedback to the development team.
• Enhanced product quality by implementing rigorous testing procedures and protocols.
• Improved overall efficiency of the QA department through strategic planning and resource allocation.
• Maintained a high standard of product performance by conducting thorough regression testing on each release.
• Increased customer satisfaction with products by ensuring consistent quality across all platforms and devices.

• Project 'Shunya' being responsible for management reporting on Core Banking testing metrics leading to major improvements in Quality of deliverables.

Responsibilities :

• Significant contribution to internal Quality Control.
• Perform and coordinate reviews and determine quality assurance using Shift Left Score method
• Ensure all levels of Testing is done diligently, tests mapped with requirements for 100 % coverage, defects logged in respective QC shells and progressed till closure
• Ensuring usage of Code analysis and Peer review tools
• Liaising with Managers with regular stand ups, defects triage meetings, online/offline meetings and discussions to ensure defects are solved at the earliest to reduce the Wait time caused by Defects.

Responsibilities :

• Test Lead for Core Product Development team for a leading Cards & Payment solution with customer base in Europe regions
• Multiple opportunities to travel to Sweden which helped in building knowledge in Card Issuing area
• Sound knowledge of Authorisation and Clearing interfaces of Visa and MasterCard and working with compliance requirements
• Worked as a Project leader for minor projects for customer implementations and been part of onsite customer acceptance test support team from Tieto.