Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects
Accomplishments
References
Timeline
Generic

Ridhanya M

Coimbatore

Summary

AI/ML engineer with 3+ years of experience delivering solutions across finance, healthcare, and insurance. Leading the development of a GenAI chatbot (IDA) using FastAPI and OpenAI. Skilled in LLMs, RAG, agents, and Text2SQL, with strong Python and NLP expertise. Passionate about building user-focused, efficient AI applications.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior R&D Engineer – AI/ML

Intain AI Private Limited
Chennai
04.2024 - Current

Lead Developer of IDA Chatbot

  • Architected and deployed a Fast API based generative AI chatbot (IDA), integrated with OpenAI, to handle financial document queries and data analysis.
  • Implemented an end-to-end data pipeline with context caching to minimize response latency, and optimize user experience.
  • Leading a team of three engineers, driving feature development, conducting code reviews, and providing technical mentorship.
  • IDA was publicly showcased and recognized at SFVegas 2025, with product contributions highlighted across platforms.
  • Showcased by Intain at SFVegas 2025
  • Featured for AI innovation in structured finance
  • Spotlighted in Intain’s product innovation series
  • In-depth Medium article: IDA – The Virtual Analyst

POCs & R&D

  • Automated Loan Tape Mapping: Developed AI-based mapping of user-uploaded loan tape fields to ESMA-compliant standard fields.
  • Collaboration & Innovation
  • Collaborated with marketing and project management teams to align AI solutions with business objectives.
  • Provided technical documentation, user training, and ongoing support for deployed AI tools.

R&D Engineer – AI/ML

Intain AI Private Limited
Chennai
08.2021 - 03.2024
  • Co-developed Payables V3, an admin-processor web application for invoice processing that significantly improved business efficiency
  • Led a proof-of-concept for EXI Service using CRF-based invoice digitization, achieving 80% accuracy
  • Built dynamic NER extraction models to identify legal terms and created a chatbot-like interface for document uploads and field extraction
  • Trained AI models to extract information from COVID-19 test reports with 85% accuracy

AI/ML Trainee

Intain AI Private Limited
Chennai
06.2020 - 08.2021
  • Contributed to the IN-D Insurance project by developing NER models that mapped medical terms to ICD and CPT codes, aiding in automating insurance claims
  • Part of the Payables solution team, leveraging AI/ML and rule-based methods to extract invoice data including table data with 85–90% accuracy

Intern Executive

Protominds Software Solutions Private Limited
Chennai
05.2019 - 11.2019
  • Implemented IFRS 9 compliance report generation using Spring Framework for data validation, processing, and output generation
  • Developed 30+ unit/integration tests following industry-standard methodologies to ensure code reliability

Student Intern

Katomaran Robotics
Coimbatore
05.2018 - 07.2018
  • Built a Python-based solution using OpenCV to detect private hire vehicles in apartment complexes, achieving 90% accuracy
  • Designed region-of-interest extraction and license plate recognition algorithms to streamline parking management

Education

Master of Science - Data Science

PSG College of Technology
Avinashi Rd, Peelamedu, Coimbatore, Tamil Nadu 641
05.2021

Skills

  • Programming Languages: Python (advanced), C (basic), C (basic), Java (basic)
  • Databases: PostgreSQL, MongoDB, Redis, ChromaDB, and FAISS
  • AI & ML Expertise: LLMs, Generative AI, NLP, Document Automation, Chatbot Development, Predictive Modeling, and Data Analytics
  • Tools & Frameworks: Flask, Fast API, WebSocket, Docker, NGINX, Git
  • R&D and Prototyping: Research methodologies, concept validation, and POC development
  • Project leadership: team management, cross-functional collaboration, pipeline design, agile development

Certification

Advanced Certificate Program in Generative AI, upGrad, 2025

Projects

  • Personalized News Assistant: Developed an interactive news chatbot using GPT-4 that retrieves, summarizes, and translates news articles based on user queries, integrated real-time APIs for trending topics, weather, and commodity prices, with support for multilingual interactions, and built-in safety checks.
  • Fashion Assistant Chatbot: Developed a fashion assistant chatbot using GPT-4, Chroma DB, and embeddings to enable personalized product recommendations and contextual search. Integrated a memory-enabled architecture to support follow-up queries and enhance user experience with natural, conversational interactions
  • Data Analysis Assistant: Built a natural language chatbot that enables users to interact with CSV-based datasets for querying, visualization, and domain-specific insights Utilized Lang Chain, OpenAI GPT, Pandas, and Guardrails to ensure accurate, validated, and safe responses

Accomplishments

  • Recognized as Employee of the Month on four occasions for outstanding performance, and dedication to excellence

References

References available upon request.

Timeline

Senior R&D Engineer – AI/ML

Intain AI Private Limited
04.2024 - Current

R&D Engineer – AI/ML

Intain AI Private Limited
08.2021 - 03.2024

AI/ML Trainee

Intain AI Private Limited
06.2020 - 08.2021

Intern Executive

Protominds Software Solutions Private Limited
05.2019 - 11.2019

Student Intern

Katomaran Robotics
05.2018 - 07.2018

Master of Science - Data Science

PSG College of Technology
Ridhanya M