Riffath Shanaz

• Individual handling & Manager for Chennai newly opened branch. Reporting Manager for 25+ FTE's
• Project Planning and Management: Experienced in Defining the project scope, goals, and deliverables that support business objectives in collaboration with senior management and stakeholders.
• Technical Oversight: Providing technical guidance and support to the production support team, ensuring alignment with best practices and industry standards.
• Oversee the implementation of monitoring, logging, and alerting solutions to ensure proactive issue detection and resolution.
• Stakeholder Communication: Serve as the primary point of contact for project stakeholders, providing regular updates on project status, risks, and issues.
• Hands on experience in facilitate meetings with project teams, stakeholders, and senior management to ensure clear communication and alignment on project objectives.
• Excellent presentation skills, prepare and present detailed reports on project progress, performance metrics, and outcomes.
• Risk and Issue Management: Identify and manage project risks and issues,conduct root cause analysis (RCA) for major incidents and ensure the implementation of preventive measures.
• Team Leadership and Development: Leading and motivating project teams, fostering a collaborative and high-performance culture.
• Providing mentorship and professional development opportunities for team members.
• Continuous Improvement: Identifying opportunities for process improvements, automation, and optimization within the project lifecycle.

• Expertise in IT Health Care, Clicinal Data Management & Software projects to drive successful project outcomes
• Hands on Experience in JIRA tool, SAP HANA & Service Now
• Expertise in MPP, Scrum, Waterfall & Agile Methodologies
• Strategically aligning the business vision and objectives to the projects that are initiated in different departments
• Ability to define the various stakeholders in the project governance and set well-defined roles, responsibilities, and decision-making capacities
• Strong ability to work independently with minimal support & supervision, managed cross-functional team of resources
• Managed in the definition of project scope and objectives, involving all relevant stakeholders and developing a detailed project plan with milestones and performance KPIs for the project to monitor and track progress
• Aligned remote teams and brought everyone on the same page, acted as communication bridge between all stakeholders to act in same direction.

Reason to Resign : Lay off - Project is on hold

• Leveraging extensive expertise in IT Hardware & Software projects to drive successful project outcomes; currently managing more than 15 members in a team
• Hands on Experience in JIRA tool, SAP & Service Now
• Expertise in MPP, Scrum, Waterfall & Agile Methodologies
• Ability to define the various stakeholders in the project governance and set well-defined roles, responsibilities, and decision-making capacities
• Assisting in the definition of project scope and objectives, involving all relevant stakeholders and developing a detailed project plan with milestones and performance KPIs for the project to monitor and track progress
• Best Coordinator with internal resources and third parties/vendors/OEM for the flawless execution of projects
• Ability to track, monitor the progress of project from time to time and measured the project performance against set milestones and KPIs such as time, cost and quality
• Awarded in Team Building, Team Leading & Team Motivation.

• Expertise in IT Infrastructure & Non-Infra, Azure, and CBS projects to drive successful project outcomes
• Enabling seamless communication between business units and IT by bridging the gap and ensuring alignment of requirements
• Orchestrating collaboration with vendors and cross-functional teams to execute the delivery of IT infrastructure solutions for both manufacturing and non-manufacturing sectors
• Pioneering innovative approaches to explore emerging technologies and enhance factory efficiency
• Conducting comprehensive project review control meetings, managing schedules, and maintaining strict adherence to deployment timelines
• Delegating tasks with precision, assigning responsibilities based on project requirements to optimize team performance and project execution.

• Tracked and reviewed the project timelines, schedules, progress status, and provided regular updates
• Composed the seamless implementation of new products and variants; collaborated with Quality, Product Engineering, and R&D teams to ensure optimal outcomes
• Coordinated with multiple plant locations for certificate renewals, processing applications, and maintaining accurate certification documents
• Provided valuable support in project trials, actively contributing to performance improvement initiatives, cost-saving measures, and the successful development of new projects.