To secure a challenging position in a reputable organization to expand my learning, knowledge, and skills.To make use of my interpersonal skills to achieve the goals of a company.
Overview
5
5
years of professional experience
Work History
Supporting Officer In Sales
IndusInd General Insurance Company Limited
Kolkata
11.2023 - Current
Generated and issued insurance policies accurately and within timelines.
Prepared and shared quotations tailored to agent requirements and customer profiles, facilitating informed decision-making.
Tracked and monitored rollover quotes, ensuring timely follow-ups and identifying conversion opportunities.
Followed up with agents regularly to facilitate policy renewals.
Managed renewal insurance cases across East location.
Tracked renewal cases and ensured timely updates on policy status.
Prepared and submitted SM-wise(Sales Manager-wise) performance reports.
Support Officer Sales
RELIANCE GENERAL INSURANCE CO LTD.
11.2023 - Current
Complete Back End Support
Insurance Executive
SHAH DISTRIBUTORS AUTO DIVISION
11.2021 - Current
Processed insurance renewals for clients.
Conducted renewal calls to ensure customer retention and satisfaction.
Handled endorsement requests to modify insurance policies.
Prepared and sent quotations to customers, facilitating informed purchasing decisions.
Managed the registration process for new clients.
Entered new insurance information into the system.
Updated vehicle information in the Vahan system.
Input data into Excel spreadsheets for analysis.
Assisted customers with Royal Enfield product inquiries.
Customer Service Representative / Supporting Officer – Contact Centre at National Water CommissionCustomer Service Representative / Supporting Officer – Contact Centre at National Water Commission
<ul><li>Achieving & exceeding Business goals and targets. Decide and implement region specific innovative strategies to meet business targets</li><li>Managing and supporting the effective deployment of sales team with respect to the geographical area, exploring new markets and in allocating resources to most profitable opportunities.</li><li>Identifying the need of sales training, analyzing changing market trends, channel deployment etc.</li><li>Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.</li><li>Recruiting and retaining high performers.</li><li>Ensuring highest levels of employee relationship, motivation & engagement to drive results & elevated levels of employee satisfaction.</li><li>Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations, Responsible for the quality of portfolio.</li></ul> at Clix Capital Services Pvt Ltd.<ul><li>Achieving & exceeding Business goals and targets. Decide and implement region specific innovative strategies to meet business targets</li><li>Managing and supporting the effective deployment of sales team with respect to the geographical area, exploring new markets and in allocating resources to most profitable opportunities.</li><li>Identifying the need of sales training, analyzing changing market trends, channel deployment etc.</li><li>Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.</li><li>Recruiting and retaining high performers.</li><li>Ensuring highest levels of employee relationship, motivation & engagement to drive results & elevated levels of employee satisfaction.</li><li>Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations, Responsible for the quality of portfolio.</li></ul> at Clix Capital Services Pvt Ltd.
Project Lead, TEMS SENSE deployment Supporting the FirstNET Authority at Infovista Technologies IncProject Lead, TEMS SENSE deployment Supporting the FirstNET Authority at Infovista Technologies Inc