Rishabh Awasthi
G.B Nagar
Summary
Dynamic Solution Delivery Analyst with a proven track record at Wipro, excelling in benefits administration and customer relationship management. Recognized for enhancing employee understanding of benefit programs and achieving top sales performance at Tech Mahindra. Skilled in data analytics and problem-solving, driving efficiency and satisfaction in every project.
Overview
7
7
years of professional experience
Work History
Solution Delivery Analyst (Assistant Manager)
Wipro
Noida
03.2022 - 03.2025
- Maintained and updated employee records and benefits files for accuracy.
- Coordinated daily defined benefits processing, including manual calculations, payment setup, and payroll-related queries.
- Driving allocation and resolution of client cases as per the defined SLAs, by accurately updating internal tools, conducting training sessions on new regulations, and providing regular reporting.
- Advised employees on company benefit programs to enhance understanding.
- Resolved benefit-related issues and addressed queries promptly.
- Researched new employee benefit plans and evaluated potential vendors.
- Liaised with vendors to negotiate and coordinate contracts for benefit plans.
- Evaluated efficiency of current benefit programs and recommended improvements.
- Collaborated with payroll to ensure accurate processing of employer contributions and deductions.
Senior Executive
Tech Mahindra
Noida
04.2018 - 01.2020
- Carrying sales visits, acquiring new customers and maintaining accurate records.
- Explain the customers about the products, its features and benefits.
- Maintain Customer relations.
- Meeting or exceeding sales targets.
- Got award of being Top Associate at Pan India level in entire OYO Process (In 3 centers).
- Got maximum awards in quarterly RNR from Client side and Tech Mahindra.
Education
High School & Intermediate -
UP Board
KanpurGraduate -
CSJM University
KanpurSkills
- Document creation and management
- Spreadsheet evaluation
- Expertise in presentation software
- Email communication proficiency
- Data analytics
- Benefits administration strategies
- Payroll processing techniques
- Compliance management practices
- Customer relationship management strategies
- Problem-solving
Accomplishments
- Got award of being Top Associate at Pan India level in entire OYO Process (In 3 centers).
- Got maximum awards in quarterly RNR from Client side and Tech Mahindra.
Languages
- English
- Hindi
Hobbies and Interests
Listening Songs
Disclaimer
I hereby assure that all the above details are true to my knowledge and I will work with full dedication and sincerity to bring prosperity for your Concern.
Personal Characteristics
- Hard working
- Self-Confident
- Positive attitude
- Taking tasks and completion on time
- Reliable and flexible with the work timings
- Self-starter
- Quick Learner
Personal Information
- Father's Name: Mr. Santosh Awasthi
- Date of Birth: 02/27/97
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Timeline
Solution Delivery Analyst (Assistant Manager)
Wipro
03.2022 - 03.2025
Senior Executive
Tech Mahindra
04.2018 - 01.2020
High School & Intermediate -
UP Board
Graduate -
CSJM University
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