Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Rishabh Bansal

Summary

Hardworking employee with domestic and international customer service experience. Ability to work with people of various countries understanding and solving their concerns.

Overview

5
5
years of professional experience

Work History

Senior Associate

WNS Global Services
Pune
01.2023 - Current
  • I worked for Air Canada international inbound process.
  • My responsibility was to help Air Canada passengers if their luggage was delayed, damaged, articles missing from inside their bags.
  • Spoke with many irate passengers regarding their lost luggage's and escalated their concern to higher authority.

Executive - Operations

STARTEK
Bengaluru
04.2019 - 05.2020
  • Worked in the Amazon seller support services domestic outbound process.
  • My responsibility was to help sellers on Amazon India regarding their product listing.
  • My responsibility was to generate leads after which associated teams can reach out to sellers regarding their concerns.

Education

12th Std PUC -

East West PU College
Bengaluru
03-2015

10th Std -

Aryan Presidency School
Bengaluru
03-2013

Skills

  • Product Knowledge
  • Inbound and Outbound Calling
  • Complaint Resolution
  • Lead Generation
  • Complaint Handling
  • Customer Service

Languages

Hindi
First Language
English
Proficient (C2)
C2

Accomplishments

Received Certificates for Quality and Attendance.

Timeline

Senior Associate

WNS Global Services
01.2023 - Current

Executive - Operations

STARTEK
04.2019 - 05.2020

12th Std PUC -

East West PU College

10th Std -

Aryan Presidency School

Similar Profiles

CREATE PROFILE
Rishabh Bansal