Ramesh Sabavath
Hyderabad
Summary
Experienced professional with a background in operational management and process improvement. Successfully implemented workflow enhancements that increased efficiency across teams while maintaining adherence to service level agreements in customer service. Demonstrated ability to analyze data and generate comprehensive reports for senior management, contributing to informed decision-making. Proven track record in team management, including staff scheduling and supervision, ensuring compliance with safety regulations and company policies.
Experienced Senior Associate with analytical and flexible approach to solving problems. Decisive leader driven to optimize processes and streamline operations for team efficiency.
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
10
10
years of professional experience
Work History
Senior Associate
Max Hyper Market India Pvt Ltd (Spar Hyper(
Hyderabad
09.2021 - Current
- Implemented process improvements to streamline workflow and increase efficiency across teams.
- Resolved customer inquiries in a timely manner while adhering to service level agreements.
- Analyzed data and created reports for senior management.
- Maintained positive working relationship with fellow staff and management.
- Reviewed and approved vendor invoices.
Assistant Manager
Tender Cuts (GFM RETAIL)
Hyderabad
02.2021 - 09.2021
- Assisted in daily operations and team management at a leading retail butcher shop.
- Managed inventory levels and placed orders for meat products and supplies.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Addressed customer inquiries and resolved issues to maintain satisfaction levels.
- Implemented safety protocols to ensure compliance with health regulations in food handling.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Produced thorough, accurate and timely reports of project activities.
Customer Service Representative
Max Hyper Market India Pvt Ltd
Hyderabad
05.2015 - 09.2019
- Assisted customers with inquiries and resolved issues efficiently.
- Maintained product displays to enhance customer experience.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Education
Intermediate Certificate -
APTWR Junior College
Etur Nagaram05-2014
SSC -
ZPH School
Bhopal Nagar03-2012
Skills
- Process improvement
- Data analysis
- Customer service
- Report generation
- Invoice processing
- Inventory management
- Team management
- Staff scheduling
- Problem solving
- Time management
- Inventory control
- Team supervision
- Team leadership
- Computer skills
- Product knowledge
- Product merchandising
- Loss prevention
Languages
Telugu
First Language
English
Intermediate (B1)
B1
Hindi
Beginner (A1)
A1
Timeline
Senior Associate
Max Hyper Market India Pvt Ltd (Spar Hyper(
09.2021 - Current
Assistant Manager
Tender Cuts (GFM RETAIL)
02.2021 - 09.2021
Customer Service Representative
Max Hyper Market India Pvt Ltd
05.2015 - 09.2019
Intermediate Certificate -
APTWR Junior College
SSC -
ZPH School