RISHABH JAYASWAL
Chandigarh,CH
Summary
Dynamic operations leader with extensive experience at Flipkart, excelling in inventory management and cold chain compliance. Proven track record in process improvement and vendor relationship management, leveraging data analysis and advanced Excel skills to enhance efficiency. Committed to achieving operational excellence and driving results through effective team collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Operation Executive
Flipkart
09.2024 - Current
- Supervised inbound operations, including unloading, GRN preparation, quality checks, and proper put-away of temperature-controlled goods.
- Ensured accurate and timely inventory management through daily cycle counts, stock reconciliation, and system updates in WMS/ERP.
- Implemented FIFO/FEFO practices to manage shelf life and reduce inventory ageing or wastage.
- Managed outbound planning and dispatches by coordinating with internal teams and transporters to meet dispatch cut-off timelines.
- Ensured compliance with cold chain protocols during handling, storage, and transit.
- Coordinated loading and documentation processes (invoices, E-way bills, packing slips) for smooth dispatch execution.
- Monitored dispatch cut-offs to avoid delays, and improve customer service levels.
- Practised and promoted Kaizen and 5S for continuous improvement and warehouse efficiency.
- Maintained hygiene and safety standards in line with cold storage operational guidelines.
- Applied Six Sigma (DMAIC) methodology to identify bottlenecks, reduce errors, and streamline processes.
- Led cross-functional teams to streamline operational processes and improve efficiency.
- Managed vendor relationships to ensure quality and timely service delivery.
- Created reports summarizing progress against organizational goals and objectives.
Senior Executive
Zomato
03.2023 - 08.2024
- Responsible for managing the Return-to-Stock Operations (RSTO) department.
- Process discrepancy notes (DN), and ensure proper documentation.
- Manage B2B transactions, including the handling of good, near-expiry, and damaged material books.
- Monitor and maintain accurate records of returned goods, and reconcile them with inventory.
- Follow the SOP for handling discrepancies and ensuring proper documentation.
- Coordinate with cross-functional teams to resolve discrepancies, and improve operational efficiency.
- Contribute to liquidation processes for expired and damaged stock.
- Generate and analyze data related to discrepancy notes from different stores, and make data reports for management.
- Oversaw dispatch operations from fulfillment centers (FC) to ensure timely and accurate delivery.
- Checked and ensured the proper condition of delivery vehicles before dispatch.
- Monitored the adherence to theschedule cut-off for order processing and delivery.
- Oversee manpower management and provide guidance to the team.
Operation Executive (Shift Incharge)
Flipkart
10.2021 - 02.2023
- Maintain daily, weekly and monthly reports.
- Ensured adherence to cash handling procedures.
- Monitored ground-level activities and ensured metrics were met.
- Responsible for recruitment, onboarding, training program, and attrition monitoring.
- Coordinated timely connection of loads as per scheduled cut-offs.
- Planned, organized and direct subordinates to ensure a seamless delivery process for a delightful customer experience.
- Managed capacity planning and route assignments to channel partner.
- Successfully drove EV conversion by achieving all metrics & reducing CPD.
- Identify operations issues and opportunities.
- Route planning.
- Conducted safety huddles to communicate the Zero tolerance policy (ZTP), Women and child safety and Precautionary Measures to delivery executives.
Data Research
Mitti Ke Rang
- Analysis the data on given projects with help of various resources on online platform and networking to help MKR on further expansion for future projects.
- Converting data in statistical form preparing graphical representation of data and spread sheet to portray results.
Supply Chain Intern
Godrej Consumer Product Limited
- Learned the work flow of SCM in FMCG industry.
- Worked on inventory management and perform weekly and month inventory audits.
- Worked on the process of indenting and requisition.
- Analysis on vendor management process and how to onboard the new vendor to the system.
- Assist on the process of monthly forecast.
Education
PGDM - Operations and Supply Chain Management
International School of Management and Research
Pune01.2021
B.E. - Electronics and Communication
IPS College
Bhopal01.2019
Skills
- Operations Management
- Warehousing Management
- Marketing Operations
- Supply Chain Management
- Process Improvement
- Microsoft Office
- ERP/SAP
- Tableau
- Cold chain compliance
- Data analysis
- Vendor sourcing
- Research and analysis
- Power BI
- Advance Excel
Certification
- Microsoft Excel from Udemy
- Six Sigma White Belt from Udemy
- Ops & SCM from Udemy
- Social Media Marketing from HubSpot
- Data analysis
Languages
- English
- Hindi
- English
Personal Information
Date of Birth: 14/12/1997
Permanent address:- Reliable Furniture, Near Hindu Mahasabha, Daulat Ganj, Lashkar ,Gwalior (M.P.) - 474001
Job Overview - Summary
Results-driven professional with expertise in Operations within E-commerce and FMCG sectors. Skilled in process optimization, supply chain management, and driving efficiency. Seeking opportunities with leading organizations in Gurgaon, Delhi, or Indore.
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Marathi
Beginner
A1
Timeline
Senior Operation Executive
Flipkart
09.2024 - Current
Senior Executive
Zomato
03.2023 - 08.2024
Operation Executive (Shift Incharge)
Flipkart
10.2021 - 02.2023
Data Research
Mitti Ke Rang
Supply Chain Intern
Godrej Consumer Product Limited
PGDM - Operations and Supply Chain Management
International School of Management and Research
B.E. - Electronics and Communication
IPS College