Rishabh Kumar Shukla
Human Resource and Payroll USA B1/B2 Visa Holder
Hyderabad
Summary
Accomplished Hire to Retire Sr. Expert with 10+ years of experience in HR operations and Payroll management (Shared Services) in SAP Hrcore, Workday and Global View. Proven history of achievement and innovation coupled with outstanding work ethic, commitment and loyalty. Strong track record of effective team management, collaborative teamwork and articulate communication within P&O services. Highly adept with key strengths in Payroll and Hire to Retire administration functions in Workday, SAP, including Business Process, Hiring, Job Change, EIB, PA and OM Module, discrepancy research, query run, regulatory guidelines adherence and complex processing procedures. Seeking to lead Human Resource and Payroll department at emerging firm. Excellent team-building skills combined with passion for deadline-driven work. Team-oriented and committed to building strong relationships with internal and external stakeholders and clients.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Hire to Retire Services Sr. Expert
Novartis
02.2021 - Current
- Managing a team of 8 members as a subject matter expert involving strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives;
- Managing hiring and job change related business processes received by the P&O or TAS partners on Workday and managing the employee master data related to PA and OM module in Hrcore system (SAP) also one time payment, mass uploads (EIB in WD), personal details and other direct infotype maintenance along with Service now query;
- Involved in time management process - Leave of Absence and Return from leave;
- Allocating daily SNOW cases/tickets within team and monitoring weekly on-hold, SLA breach, aging case analysis both in SNOW to track closure, consistency and enhance CSAT;
- Monitoring in-progress, archived analysis on Workday for payroll related priorities;
- Managing global new hire, WLE(work life-event) process across divisions and countries in scope on Workday as primary KPI for North America's region (USA and Canada) and its overall employee population;
- Worked for the payroll integration, parallel testing partnering with the HCM, ADP and payroll team also helped in preparing the test scripts to streamline WD to Payroll transition by building strong reciprocal relationships and effective communications with the People partner and TAS partners across divisions under P&O community;
- Actively worked on the Data reconciliation and correction between Workday and Hrcore to eliminate data discrepancy and enhance system consistency as part of parallel payroll;
- Identifying and working to streamline the process gaps and revising the SOPs, QRG and defining the standardize way of working;
- Supporting the HR process audits carried out by the nominated external auditors as part of financial control management and creating the supportive evidences and signing off control checklist to sustain and comply with the internal process governance and SOX;
- Eliminating the redundant process by partnering with RPA and IT team to automate simple transactions via BOT;
- As a super user providing AUS assistance (application user support) and mitigating access or technical related issues by channelizing with the concerned support function;
- Handling training, queries, escalations and four eye checks along with weekly discrepancy research using ad-hoc query run and extracting biweekly payroll status and bank details & basic pay locked report to avoid pay related issues;
- Involved in the vendor management for the processes outsourced by daily collaboration on the open questions, pending actions to priorities pay impacting transactions;
- Work closely with the managers and leadership for the efficient resource management by tracking their time and efforts involved in the daily activities to sustain work life balance within team by proportionate allocation of work.
Payroll Analyst
ADP
03.2020 - 01.2021
- Managing On-cycle, Off-cycle payroll, On Demand, Stock adjustment, Corrections, Bonus, Reversals, Re-issues, Garnishment, G2 Loads, stop payments;
- Managing Global View payroll related activities partnering closely with the clients;
- Responsible for delivering accurate payroll results involving GL balancing, Workday/SAP vs. Payroll discrepancy research, maintaining Client SLA and TAT;
- Managed a team of 6 as subject matter expert;
- Managed reconciliation of HR master data vs. payroll system including one-time payments, direct deposit, base pay, name change, SSN update, FLSA;
- Managing U.S Payroll for 20 Pay Areas for 15 clients including bi-weekly and monthly employees using manual, EPP and RPA model in SAP Global View (GV);
- Updating necessary changes in Process Model, checklists, client run books etc;
- Managing weekly production call with client along with managing escalations and RCA.
SENIOR PROCESS ASSOCIATE
TATA Consultancy Services
11.2018 - 03.2020
- Administered 26 payroll processes per year as per clients requirements, New Hire set up, time card entry, voluntary & involuntary separation, deductions such as levies and garnishments etc.
- Handling Direct Deposit, DD Rejection, EDM, PA, Address, Pay rate, Position change requests, W4, W2, T4.
- Responsible for Hire to Onboard, Movement, Hiring, Termination, EIB and Business process in Workday. Ensuring high quality delivery & partnering with client to ensure high quality while maintaining the business interest;
- Monitoring employee life cycle from hire to retire in shared services including payroll input. Responsible for manual batch (Hire/rehire/Vacation) to upload in the payroll system;
- Monthly reporting along with work allocation, monthly deck, data quality report to find out errors and discrepancies;
- Prepare annual check for Separation, Missing hour, Replacement check. Taking care of Time data, Timesheet, Time clock, PTO requests, LOA, Vacation;
- Verified data of new hires, terminations and various status changes, Update and maintain W-4 information as requested by the employees.
PROCESS ASSOCIATE
Capgemini Technology Services India Limited
10.2014 - 11.2018
- Handling HR Master Data including Hire to Retire action using transaction code PA 40 and processing other HR process via PA 30 i.e., updating Direct Deposit, Address change, EDM etc., in relevant infotypes along with doing quality check/audit;
- Expertise in PA module of SAP Hiring, Leaver, Job org change/Movement, Legal Entity/FLSA change and other HR transactions and implemented Workday HCM;
- Expertise in OM module from creation of object types like Position, Org. unit, Cost center, Job etc., and linking the objects together to create relationships between objects using expert mode and simple maintenance interface;
- Handling Payroll and Taxes for North America including EDM, SSN updates, W-4 updates, deductions and running on/off-cycle payroll and managing one time payments;
- Managed Group IAS reporting and International travel headcounts report along with managing International Assignment process;
- Handling escalations, RCA and mitigation plan, client calls, Team huddles, Training Prepared concrete process document along with DTP, QRG for process improvisation;
- Monthly and daily reporting, work allocation, monthly deck, data quality report to find out errors and discrepancies.
Education
Bachelor of Commerce - Accounting and Finance
City College
01.2013
Skills
- Service Now (SNOW)
- Hrcore
- Workday
- SAP back end user
- AUS (Application user Support)
- Identity management
- HR Master Data Management
- PA and OM
- Data Quality Check
- On-cycle & Off-cycle payroll
- Payroll and Taxes
- PM & TD
- Employee data maintenance
- Human Capital Management
- Time Management
- MS Powerpoint
- EIB in Workday
- Team Handling
- Client handling
- Training
- Vacations, PTO, LOA
- Hire to Onboard
- Global View
- Strong communication Skills
Certification
- Workday Rockstar, Spot Award, Bronze certificate, Soaring Eagle, Extra Mile, Star Performer
- For commitment to enhance the customer service experience, driving improvement in HR services and being a great ambassador for the one HR team
LANGUAGES
English
Bengali
Hindi
Awards
Spot Award (2015) Capgemini, in recognition of display of exceptional commitment & contribution in Syngenta HRO, Bronze certificate (2016) Capgemini, in appreciation of commitment to enhance the customer service experience, driving improvement in HR services and being a great ambassador for the one HR team, Soaring Eagle (2017) Capgemini, in recognition of display of consistent performance and outstanding commitment towards work, Extra Mile (2018) Capgemini, in recognition of display of consistent performance and outstanding commitment towards work, Star Performer (2019) TATA Consultancy Services, For taking over all the learnings and process intake smoothly, Appreciation for commitment (2020) ADP, Received honor of appreciation from the client for the great partnership for supporting one of the critical payroll cycle., Inspiring others (2021) Novartis, in recognition for managing the year end mass requests, STI and movements.
Timeline
Hire to Retire Services Sr. Expert
Novartis
02.2021 - Current
Payroll Analyst
ADP
03.2020 - 01.2021
SENIOR PROCESS ASSOCIATE
TATA Consultancy Services
11.2018 - 03.2020
PROCESS ASSOCIATE
Capgemini Technology Services India Limited
10.2014 - 11.2018
Bachelor of Commerce - Accounting and Finance
City College
Similar Profiles
Katarzyna RzymkowskaKatarzyna Rzymkowska
Manager, Anti-Bribery and Conflict of Interest at NovartisManager, Anti-Bribery and Conflict of Interest at Novartis
Waqas MunawarWaqas Munawar
Service Desk/Desktop Support at NovartisService Desk/Desktop Support at Novartis
ALEX UDOVČALEX UDOVČ
Supply Point Evaluation Lead at NovartisSupply Point Evaluation Lead at Novartis
NAVEEN DHOUNDIYALNAVEEN DHOUNDIYAL
Global Program Lead – Global Business Solutions, Solutions Development at NovartisGlobal Program Lead – Global Business Solutions, Solutions Development at Novartis
RABAB FATIMARABAB FATIMA
Agency Success Lead – DV360 at CognizantAgency Success Lead – DV360 at Cognizant