Rishav Chandel
Mohali
Summary
Strategic Preferred Relationship Manager skilled in cultivating client relationships and implementing targeted sales initiatives. Addresses customer concerns promptly to ensure satisfaction and loyalty. Develops customised strategies for client retention and engagement while coordinating communications to foster trust and long-term partnerships. Leverages CRM systems to enhance customer insights and drive sales effectiveness.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Preffered Relationship Manager
HDFC BANK
Chandigarh
04.2018 - Current
- Built strong and positive relationships with customers by staying polite and helpful throughout interactions.
- Created sales and marketing strategies to increase customer base and enhance sales.
- Scheduled, arranged and attended meetings with customers to maintain trusting and long-lasting relationships.
- Addressed and resolved customer complaints in efficient, effective and timely manner..
- Maintained client correspondence, preferences and sales on CRM systems for sales and marketing purposes.
Purchase Executive
Avinash Industries
Baddi
04.2017 - 01.2018
- Managed inventory levels, placing orders with suppliers to maintain stock.
- Developed and maintained positive relationships with suppliers to support business needs.
- Outlined quantities, costs and delivery dates specifications for purchasing requirements.
- Coordinated with warehouse staff to ensure timely receipt of goods.
Education
Post Graduation Degree - Masters of Business Administration
Baddi University
Baddi, HP01-2017
Degree - Bachelor of business administration
Govt Post graduate college
Bilaspur H.P01-2015
Certificate of Higher Education - Higher Secondary Schooling
Swami Vivekanand school
Ghumarwin, HP01-2012
Skills
- Customer management
- Sales strategy
- Client retention
- Customer service
- Product knowledge
- CRM software
Languages
Hindi, English, Punjabi
First Language
Certification
- NISM V-A: Mutual Fund Distributors Certificate
- IRDA certified
- Advance computer Docs certification
Hobbies and interests
- Gardening
- Singing
- Travelling
Accomplishments
- Recently promoted as Manager Grade
- Received Certification for doing highest amount of personal loan
- Supported in increasing in casa growth
- Qualified various domestic travel for overachieving Card,Gi
Timeline
Preffered Relationship Manager
HDFC BANK
04.2018 - Current
Purchase Executive
Avinash Industries
04.2017 - 01.2018
Post Graduation Degree - Masters of Business Administration
Baddi University
Degree - Bachelor of business administration
Govt Post graduate college
Certificate of Higher Education - Higher Secondary Schooling
Swami Vivekanand school