Rishika Ayyannagari
Hyderabad
Summary
Dynamic healthcare professional with extensive 9 years' experience specializing in EHR implementation and data analysis. Proven track record in process improvement and regulatory compliance, effectively enhancing workflows and stakeholder communication. Adept at resolving complex issues and driving operational excellence, ensuring optimal system performance in high-pressure environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Analyst
PrimEra Medical Technologies
Hyderabad
10.2023 - Current
- Working as a PB Billing analyst, along with Contract Management, as an in-house team for Prime Healthcare, which has around 15 facilities.
- Engaged with cross-functional teams to optimize project workflows and improve communication.
- Conducted data analysis to identify opportunities for process improvements.
- Resolved issues related to system integration or data quality discrepancies quickly and efficiently.
- Worked on four new facility implementations within a span of one year.
- Use problem-solving skills to address any technical concerns, ensuring that the software, which the other hospital workers rely on to care for patients, is functioning at its best.
- Develop a BRD (Business Requirements Document) tool for the customer to explain the scope.
- Optimally using RADIX to design, test, implement, and support the needs of EHR implementation.
- Perform complex builds and configurations in EHR, build contracts in the Contacts Management Tool, and establish batch jobs for external financial clearinghouses.
- Monitoring and controlling effectively change control, problem management, and communication among stakeholders to solve or mitigate all risks and issues throughout the project implementation.
- Identify, escalate, and resolve issues impacting infrastructure and EHR application performance.
- Maintains knowledge of EHR, including the RADIX Tool, Infection Control Tool, Contract Management Tool (CMT), release notes, User Forum, and other documentation published through the EHR Portals.
- Works with local IT and Operations management using the RADIX tool to ensure systems align with overall policies, standards, processes, and workflows.
Healthcare Consultant
Deloitte Consulting India (Offices of the US)
Hyderabad
04.2019 - 10.2023
- Analyzed healthcare processes and identified areas for operational improvement.
- Interact with the client on a daily basis, and provide support to Revenue Cycle System workflows to ensure compliance with the payor regulations, and to reduce denials.
- I worked with several leading hospitals in the US and UK markets and have a good understanding of the billing requirements and the clinical workflows.
- Proactiveness in analyzing simple issues to find the root cause of bigger problems has driven value creation for the client.
- Worked on the virtual visit project during COVID to satisfy the specific payer requirements for the place of service codes.
- Supported several Go Live command centers and addressed the critical issues with a quick turn-around from Offshore.
Healthcare Analyst
Accenture Solutions Pvt Ltd
Bengaluru
06.2016 - 03.2019
- Worked as Offshore consultant for Mount Sinai Health Systems. Responsible for Ambulatory module maintenance and enhancements of the Electronic Health Record system based on client specific requirements.
- Worked on Off Cycle Implementation project which involves the end to end build of departments in the Electronic Health Record system.
- Extensive knowledge in creating, maintaining and enhancing Best Practice Advisories in the system.
- Preparation of extensive documents regarding analysis, build and testing instructions along with review of build and documentation related tasks of peers.
Education
Bachelor of Technology - Electronics And Communications Engineering
G. Narayanamma Institute of Technology And Science
Shaikpet, Hyderabad05-2016
Skills
- Data analysis
- EHR implementation
- Process improvement
- Regulatory compliance
- Stakeholder communication
- Contract management
Affiliations
- Travelling
- Art
- Music
Accomplishments
- Received 8 Outstanding awards for exceptional client delivery
Certification
- Clinical Documentation
- Professional Billing
Timeline
Lead Analyst
PrimEra Medical Technologies
10.2023 - Current
Healthcare Consultant
Deloitte Consulting India (Offices of the US)
04.2019 - 10.2023
Healthcare Analyst
Accenture Solutions Pvt Ltd
06.2016 - 03.2019
Bachelor of Technology - Electronics And Communications Engineering
G. Narayanamma Institute of Technology And Science