Rishiraj Shekhawat
Gurugram
Summary
Business Development and Operations Professional with a strong track record in driving growth and innovation. Proven success in leading sales teams to exceed targets and expand market presence. Expertise in developing effective sales strategies, nurturing client relationships, and identifying new business opportunities. Consistently achieved revenue growth through innovative sales tactics and optimized operational processes.
Overview
2026
2026
years of professional experience
Work History
Business Development Manager
JOYY INC
09.2020 - Current
- Manage day-to-day operations of a live hosting application, ensuring optimal performance and a seamless user experience, resulting in an increase in user retention.
- Lead and mentor a business development team to successfully onboard new talent agencies from competitor platforms.
- Monitor key performance indicators including Daily Active Users (DAU), gifting revenue, and online recharge metrics; plan and execute monthly campaigns to consistently achieve or exceed revenue targets.
- Develop and implement product strategy by analysing competitor offerings, gathering client feedback, and proposing targeted feature enhancements.
- Lead business process optimisation initiatives to enhance operational efficiency, streamline workflows, and support scalable growth, reducing process time.
- Manage user support and engagement efforts by promptly resolving technical issues and introducing retention strategies, improving customer satisfaction.
- Build and maintain strategic relationships with talent agencies and content creators, increasing high-quality content contributions and improving creator retention.
Sales Manager
Yatra Online Pvt. Ltd.
03.2019 - 07.2020
- Managed end-to-end sales cycle for airline and bookings, targeting corporate and SME clients; consistently handled 70+ lakh monthly business.
- Key Account Management: Built strong client relationships, delivered customised travel solutions, and ensured high satisfaction and retention.
- Business Development: Identified new opportunities, conducted market research, and expanded the client base through proactive lead generation.
AM- Investor Acquisition
Franchise India Brands
08.2018 - 03.2019
- Spearheaded the end-to-end acquisition lifecycle, identifying and securing high-net-worth individuals for a diverse portfolio of franchise brands.
- Directed team operations at major franchise exhibitions, executing high-impact engagement strategies.
- Led and mentored a high-performing team of BD's, establishing performance KPIs for lead qualification and ensuring a seamless investor handover rate.
- Conducted comprehensive consultations to align investor capital, experience, and risk profiles with optimal brand opportunities, enhancing long-term partnership success.
- Analysed industry trends and competitor activities at exhibitions, positioning represented brands as premier investment choices.
- Acted as the primary liaison between brand principals and potential investors, managing expectations and facilitating franchise term negotiations that improved deal closure rates.
Demand Manager
OYO
06.2017 - 07.2018
- Generated qualified leads of corporate clients with hotel booking requirements.
- Managed the complete sales cycle, from prospecting to deal closure, ensuring consistent revenue growth.
- Delivered exceptional client servicing, resulting in an improvement in customer satisfaction scores.
- Implemented client retention strategies.
Relationship Manager
Justdial
03.2016 - 05.2017
- Managed sales and client relationships for JD Omni, an end-to-end business digitalization platform.
- Handled company-generated leads across Delhi & Noida region.
- Met business owners, understood their requirements, and proposed customized digital solutions.
- Offered products including website, mobile app, inventory management, billing software, and online order systems.
- Worked with diverse clients such as Departmental stores, cab service providers, Electronic stores, and service businesses.
- Owned the complete sales cycle from lead conversion to deal closure and client onboarding, followed by client servicing.
Management Intern
JINDAL STEEL & POWER (JSP)
- Studied customer-wise demand and lifting patterns of structural steel across different sectors.
- Analyzed procurement behavior of retail, institutional, and project-based customers.
- Identified key factors affecting lifting such as pricing, project timelines, and regional demand.
- Assisted in understanding market trends and customer segmentation for sales planning.
Management Intern
Tata Steel
- Analysed liquidity, profitability, and solvency ratios using financial statements.
- Evaluated financial performance and operational efficiency over multiple years.
- Interpreted ratios to assess the financial stability and risk profile of the company.
- Presented insights to support investment and managerial decision-making.
Education
MBA/PGDM - Marketing
Amity Business School (ABS)
01.2015
B.B.A/ B.M.S - Management
Utkal University
01.2013
Skills
- Sales Pipeline Management
- Persuasive Selling
- Client Relationship Management
- Roi Accountability
- Revenue Expansion
- Business Development
- Operations Manager
- Business Process Optimization
Languages
- Hindi
- English
Timeline
Business Development Manager
JOYY INC
09.2020 - Current
Sales Manager
Yatra Online Pvt. Ltd.
03.2019 - 07.2020
AM- Investor Acquisition
Franchise India Brands
08.2018 - 03.2019
Demand Manager
OYO
06.2017 - 07.2018
Relationship Manager
Justdial
03.2016 - 05.2017
Management Intern
JINDAL STEEL & POWER (JSP)
Management Intern
Tata Steel
MBA/PGDM - Marketing
Amity Business School (ABS)
B.B.A/ B.M.S - Management
Utkal University