Enthusiastic professional with strong conceptual and functional skills, seeking a challenging role in a progressive organization that values dedication, responsibility, and continuous learning.
Overview
2
2
years of professional experience
Work History
Front Office Executive
Hotel Nawal Sagar Palace
Bundi
02.2024 - Current
Greeted guests warmly and assisted with check-in procedures.
Managed phone inquiries and provided accurate information about hotel services.
Coordinated room reservations using the hotel management system efficiently.
Assisted guests with special requests, ensuring their needs were met promptly.
Maintained cleanliness and organization of the front office area consistently.
Handled guest complaints professionally, striving for satisfactory resolutions.
Processed payments and managed cash transactions securely at the front desk.
Coordinated various events organized within the office premises.
Welcomed large volume of guests and improved overall customer service.
Tracked daily attendance records of employees coming into work each day.
Supported other departments with tasks as assigned by supervisors or managers.
Education
Bachelor of Arts -
UOK
Kota
01-2027
SeniorSecondary School (12th) -
BSER
Ajmer
03-2023
Secondary School (10th) -
BSER
Ajmer
03-2021
Skills
Customer service
Communication skills
Event coordination
Time management
Conflict resolution
Administrative support
Affiliations
Traveling and exploring new places & cultures
Reading and self-learning to expand knowledge
Participating in group activities and team-building events
Listening to music and engaging in creative hobbies