RISHU PRASAD

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• Managed daily operations to ensure the smooth functioning of the store (35,000 Sq. ft.), maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures. Managed opening and closing procedures, and recommended changes to enhance the efficiency of daily activities.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.

Managed the financial aspects of store operations, including.

Budget planning, expense tracking, and accurate record-keeping.

Keeping to maintain fiscal responsibility.

Improved store efficiency by implementing inventory management systems and streamlining operational processes - JIO PHARMACY (NETS MEDS), AJIO KIOSK, and all grocery items run without any hurdles. Assuring proper follow-up on KPI, KRA, and SOP at Retail Value Format in Reliance SMP. Specially focus on our PSPD, PSR, UPT, and maintain ABV, ASP, and ABS. Grow EBITDA.

Monitored competitor activities within the local market, adjusting strategies as necessary to maintain a competitive edge and drive store success.

• Collaborated with cross-functional teams to drive company-wide improvements in operations and customer service.
• Increased sales by [Number]% with special displays and promotions. Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
• Completed point of sale opening and closing procedures.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.

• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance. Took care of all store operational activities of the multi- and semi-brand. Assigned duties to the different department brand heads and SIS counter. Assured proper follow-up on KPI and KRA at retail value format in Nyssa Pvt Ltd. Focused specifically on our PSR or UPT and maintained ABV, ABS, and ASP at hourly sale tracking. G.R. and stock receiving were managed on time, and all stock reports were ready for submission.
• Increased employee retention, training staff in effective customer service techniques and product knowledge.
• Rotated merchandise and displays to feature new products and promotions.
• Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.

• Taking care of all store operation activities for the premium apparel brand. Assigning duties to the different department home brands, such as Cantabil and Kaneston. Assuring proper opening and closing of the Cantabil International clothing outlet in the mall, looking after commercial issues and software reports like stock booking, VM, and making team leadership at EBO.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Interacted well with customers to build connections and nurture relationships.