RAVI MISHRA

Result-oriented professional with over 19 years of experience in Store Management, Operations Management, Restaurant Management, Multiplex Management, Delivery operation and vendor management. Presently associated with Reliance Retail Ltd (Smart Bazaar), Lucknow Uttar Pradesh as Area Manager. Drove rigorous efforts and Smart Bazaar Stores Started achieving its ABP from Second financial year of the store operations with minimum attrition of 5% in entire Zone & Store Size extended from 40K square feet to 100K square feet in 2023 seeing Business growth and potential. Steered innovative ideas to reduce the total Operation cost from 16.8% to 15.2% in Big Bazaar, optimized Electricity cost, third party manpower cost, on roll manpower cost & Shrinkage of store, which helped to achieve 7.5% store EBIDA. Experienced in planning, budgeting, operating & managing profitable business incorporation with maintaining outstanding business standards in terms of quality, service, cleanliness & profitability. Expertise in developing strong market knowledge of existing and potential clients and ensuring business growth opportunities are aligned to company’s strategic plans, skilled in the area of stock management. Skilled in steering operations as per the SOPs and the stipulated norms, proven capability to suggest process improvement ideas. Experienced in developing and sustaining long-term relations with the clients, skilled in forming strategic alliances. Proficient in managing a team of 220-280 members along with customer feedback, areas of improvements and critical feedback. Skilled in planning and producing promotional and instructional projects in coordination with the respective teams.

• Got selected for the “Leadership Excellence And Development Program” in December 2023 amongst 900 candidates from entire Value format conducted by Reliance retail ltd HR & training team.
• Big Bazaar Pink square Jaipur was taken for the Pilot project of the “SHOP in SHOP” concept which is a live quick service food counter called as “FOOD GULLY” Operated successfully by us and launched in pan India various stores in 2019.
• Won a Gold Medal (Coin) to achieve 137% of sales target in August 2015 Big Day Sale & Sept-Oct’16 Loyalty competition (Profit club membership).
• Won “McDonald’s National Award for Local Sales and Marketing in 2010 By Mr. Vikram Bakshi (Managing Director)” for Gwalior store for conducting water conservation activity in city.
• Store become the hub for FBB Femina Miss India Rajasthan Competition from 2016 -18.
• Store Started achieving its ABP from Second financial year of the store operation with minimum attrition of 5% in entire Zone & Store Size extended from 19K square feet to 40K square feet.
• Managed celebrity promotional visits such as Alia Bhatt, Arjun Kapoor, Govinda, Katrina Kaif, Akshay Kumar, Abhishek Bachchan etc. in Inox Multiplex Jaipur in 2014.
• Won a Viewer choice Best Multiplex of the city award 2013 in Kota, conducted by My FM and rewarded by Mayor of the City.
• Having experience of opening 01 Retail outlet in Jaipur & 03 restaurant in different cities & they were the first in that city i.e., Prayagraj (U.P.), Gwalior, Bhopal (M.P.)

• Date of Birth: 05/01/81
• Marital Status: Married

• Restaurant Leadership Course
• System Management Course
• Advanced Shift Management Course
• Basic Shift Management Course
• Basic local Sales & Marketing Course