Ritesh Kumar Jaiswal
Assistant Catering Sales Manager
New Delhi
Summary
Strategic Catering Sales Manager skilled in developing marketing initiatives and sales strategies to drive revenue. Researches, identifies and targets new business opportunities, securing long-term contracts with companies and individual clients. Works with catering team to optimize offerings and deliverables.
Overview
10
10
year of professional experience
Work History
Assistant Catering Sales Manager
Crowne Plaza (160 Keys) New Delhi
New Delhi
01.2024 - Current
- Managed day-to-day operations of the banquet facility. This included booking and confirming a broad range of events up to 500 people for both corporate and social events
- Negotiated pricing, including sales minimums and menu pricing, conducted site visits, prepared and sent out proposals and contracts, and assisted with menu selection with great attention to detail.
- Up-selling to maximize revenues, while providing increased value and an exceptional experience to our clients.
- Effectively communicated and worked closely with Banquet, Culinary, and all other operational departments to ensure smooth execution of all events.
- Maintain back of the house, front of the house, and side work duties for overall productivity of regular operation.
- Prospected new business by conducting quality outside calls (Planned calls, Data calling, Walk-in).
- Responsible for day-to-day reports, weekly reports, sales budget, and forecast.
Assistant Restaurant Manager
Radisson Blu (128 Villas) Resort Maldives
- Maintain back of the house, front of the house and side work duties for overall productivity of regular operation
- Maintain positive and professional attitude
- Seek council from management when needed
- Complete all other assigned duties when necessary
- Provide excellent food & beverages service for special beach events
- Maintain high standards of quality control, hygiene health & Safety
- Complete all other assigned duties when necessary
- Maintain SOP & Pride brand standard.
Assistant Restaurant Manager
Pride Plaza (385 Keys) Hotel Aero city New Delhi
New Delhi
- Create & execute plans for department sales, profit & staff development
- Preparing all report like Guest complaint, Deviation Report, Queries & booking
- Responsible for Conduct briefing, training, based on guest complaints
- Creating a young, dynamics and highly motivated team
- Maintain clear and open communication between all staff members for overall operation success
- Complete all other assigned duties when necessary
- Maintain SOP & Pride brand standard.
F&B Executive
Pride Plaza (385 Keys) Hotel Aero city New Delhi
New Delhi
- Keep track of the snag list and the pending assignments in the restaurant and the bar area
- Handling guest and team concerns
- Responsible for Conduct briefing, training, based on guest complaints
- Duty and responsibility allocation to the team
- Maintain clear and open communication between all staff members for overall operation success
- Complete all other assigned duties when necessary
- Maintain SOP & Pride brand standard.
Team Leader
Pride Plaza (385 Keys) Hotel Aero city New Delhi
New Delhi
F&B Team Leader
Ibis (416 Keys) Hotel Aero city New Delhi
New Delhi
- Keep track of the snag list and the pending assignments in the restaurant and the bar area
- Handling guest and team concerns
- Responsible for Conduct briefing, training, based on guest complaints
- Duty and responsibility allocation to the team
- Maintain clear and open communication between all staff members for overall operation success.
Guest Service Associate
Ibis (416 Keys) Hotel Aero city New Delhi
New Delhi
Guest Service Associate
Park Plaza (78 Keys) Hotel Faridabad
Faridabad
- Active participation in restaurant operations to ensure smooth functioning and prevent guest complaints
- Analyze guest comments for the entire Day and submit a report of the same to the Team Leader
- Great ability to promote excellent quality, customer service, cleanliness, and safety.
Education
Intermediate -
HSC (U.P Board)
01.2007
Highschool -
SSC (U.P Board)
01.2005
Bachelor of Hotel Management & Catering Technology -
IIMT Hotel Management College Meerut (U.P)
Skills
- Planning
- Inventory Planning
- Team Management
- Good Communication
- Execution within deadline
- Soft Skill
- Observation
- Decision making
- Communication
- Multi-tasking
- Opera
- IDS Software
- New Client Acquisition
- Sales initiatives
- Event Coordination
- Inventory Control
- Sales Strategy Implementation
- Marketing campaign management
- Sales Team Development
Accomplishments
- 02/2022, Received best employee certificate from General Manager Radisson Blu Maldives
- 11/2021, Received best employee certificate from General Manager Radisson Blu Maldives
- 02/2018, Received Leader of the month from Vice President Pride Plaza Hotel
- 06/2011, Received Appreciation letter from F & B Manager 'VIVANTA BY TAJ' during Vocational Training
- Two times, Chess competition winner from Hotel Pride Plaza
Timeline
Assistant Catering Sales Manager
Crowne Plaza (160 Keys) New Delhi
01.2024 - Current
Assistant Restaurant Manager
Radisson Blu (128 Villas) Resort Maldives
Assistant Restaurant Manager
Pride Plaza (385 Keys) Hotel Aero city New Delhi
F&B Executive
Pride Plaza (385 Keys) Hotel Aero city New Delhi
Team Leader
Pride Plaza (385 Keys) Hotel Aero city New Delhi
F&B Team Leader
Ibis (416 Keys) Hotel Aero city New Delhi
Guest Service Associate
Ibis (416 Keys) Hotel Aero city New Delhi
Guest Service Associate
Park Plaza (78 Keys) Hotel Faridabad
Intermediate -
HSC (U.P Board)
Highschool -
SSC (U.P Board)
Bachelor of Hotel Management & Catering Technology -
IIMT Hotel Management College Meerut (U.P)
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