Ritesh Mhatre

• Community Access - Ingest Department
• Assist and coordinate with Gracenote's global data management system (CMS/NEd) in preparing schedules and playlists for TV channels within the given time frame and deadline.
• Check TV Listings and Program Information from broadcaster schedule data
• Performing quality checks on databases as needed
• Research and resolve workload adjustments and discrepancy issues
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Built strong relationships with stations through positive attitude and attentive response.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Held daily team meetings to inform team members on company news and updates.
• Worked flexible hours across night, weekend and holiday shifts.
• Tools – NED, CMS, ServiceNOW, EPGS, Relay Dashboard, Query Runner.

Showtime Data Mapping - Editorial Department

• Worked effectively in fast-paced environments.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Gained strong leadership skills by managing projects from start to finish.
• Cultivated interpersonal skills by building positive relationships with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Proven ability to develop and implement creative solutions to complex problems.
• Paid attention to detail while completing assignments.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Proved successful working within tight deadlines and a fast-paced environment.
• Tools - NED, ServiceNow, Querry Runner, Merlin.

• Walmart seller search (USA)
• Analyzed large datasets to identify trends and patterns in customer behaviors.
• Implemented randomized sampling techniques for optimized surveys.
• Compiled, cleaned and manipulated data for proper handling.
• Organized and detail-oriented with a strong work ethic.
• Developed and maintained courteous and effective working relationships.
• Proven ability to develop and implement creative solutions to complex problems.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Managed time efficiently in order to complete all tasks within deadlines.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.