Ritesh Kumar Dixit
Mumbai,MH
Summary
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
22
22
years of professional experience
Work History
Associate General Manager
Himalaya Wellness Comapany
01.2023 - Current
- Set schedules with clear understanding of coverage needs and employee abilities.
- Delegated tasks to team members in order to maintain unit wise growth and productivity.
- Oversaw quality controls and initiatives to improve MSL coverage, visit frequency and Dr's call average.
- Managed team schedule with eye for coverage needs and individual strengths.
- Resolved problems promptly to elevate customer approval.
- Mentored and motivated team members to achieve challenging business goals.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Motivated, trained, and disciplined employees to maximize performance.
- Managed budget implementations, employee evaluations, and contract details.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
Sales Manager
Himalaya Wellness Company
04.2019 - 12.2022
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to expain sales opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Zonal Manager
Himalaya Wellness Company
04.2016 - 03.2019
- Considered and approved policies to support company initiatives and overall performance.
- Analyzed and improved performance across zone using sales metrics and performance reports.
- Developed reports of zone performance and presented data to upper management.
- Supported regional managers, adjusting sales goals and processes for each region based on zone metrics and company objectives.
Regional Manager
Himalaya Wellness Company
06.2009 - 03.2016
- Supervised staff to optimize brand expansion initiatives and productivity.
- Boosted brand growth by devising strategic network and marketing tactics.
- Established and maintained operational standards for all locations in Haryana.
- Supervised various locations, enforcing high-quality standards of operation.
Medical Representative
Himalaya Wellness Company
10.2004 - 05.2009
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Conducted research to stay up-to-date with industry trends, prices and market competition.
- Recognized trends within territory and industry to create proactive plans.
Medical Representative
Aimil Pharmaceuticals
05.2003 - 09.2004
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
Education
Diploma in Pharmacy - Pharmaceutical Sciences
Chandigarh Board of Technical Education
Karnal06-2022
Skills
- Business forecasting
- Operations
- Asset management
- Expense control
- Statistical reporting
- Sales management
- Human resources management
- Team leadership strength
- Training and development background
- Sales techniques
- Sales coaching
Timeline
Associate General Manager
Himalaya Wellness Comapany
01.2023 - Current
Sales Manager
Himalaya Wellness Company
04.2019 - 12.2022
Zonal Manager
Himalaya Wellness Company
04.2016 - 03.2019
Regional Manager
Himalaya Wellness Company
06.2009 - 03.2016
Medical Representative
Himalaya Wellness Company
10.2004 - 05.2009
Medical Representative
Aimil Pharmaceuticals
05.2003 - 09.2004
Diploma in Pharmacy - Pharmaceutical Sciences
Chandigarh Board of Technical Education
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