Summary
Overview
Work History
Education
Timeline
Generic

RITIKA JOSHI

FIP| CIPP/E | CIPM| Data Privacy Expert
Pune

Summary

A seasoned data privacy expert managing the DPO Office at M&G Global, experienced in various aspects of data privacy including privacy operations, advisory, risk and privacy contracts. A passionate member of the privacy community, extensively experienced in implementation of small and large scale global privacy programs.

Overview

13
13
years of professional experience
5
5
years of post-secondary education

Work History

Senior Manager

M&G Global Services
9 2021 - Current

M&G Global Services is the shared services center of M&G Plc headquartered in the United Kingdom.

Highlights:

  • Responsible for assessing privacy impacts of AI solutions considered for implementation within the organization through the AI Governance forum
  • Supporting the impact assessment and implementation of new regulations such as EU AI Act, DORA and India DPDPA
  • Expanded the India team strength fourfold by demonstrating subject matter skills and a ability to run a mature privacy function
  • Delivered efficiencies by developing key operational processes and achieving scalability of operations for DTIAs and contract remediation
  • Developed a PowerBi dashboard for efficient reporting of key metrics, risk areas and trend analysis for privacy risk
  • Led the Schrems II SCC remediation project which included contractual remediation and Data Transfer Impact Assessments (DTIA) for 1000+ contracts
  • Worked on key strategic projects for high risk business portfolios to manage privacy risks

Job Responsibilities:

  • Privacy Lawyer in the second line privacy risk function reporting to the Chief Data Protection Officer
  • Leading the team responsible for the management of data privacy contracts, data sharing agreements, non-disclosure agreements and operationalising international transfer requirements by conducting data transfer impact assessments and third country assessments
  • Responsible for creating scalable assets such as playbooks and process documentation for a structured privacy program
  • Leading the Data Privacy function for the India entity including contractual negotiation of privacy clauses, risk identification and mitigation and advising business stakeholders on privacy issues
  • Liaising with external counsel to solicit advise on key privacy developments and support strategic implementation within the organization
  • Supporting breach management and grievance management for the global as well as local entity
  • Supporting privacy audits, policy attestation, authority requests
  • Supporting the first line teams providing guidance and oversight to privacy operations activities

Business Operations Consultant - Team Leader

ZS Associates
7 2019 - 9 2021

Highlights:

  • Developed expertise in privacy implementation in the healthcare sector
  • Led a team to implement a GDPR Consent Management Lifecycle project for a new pharmaceutical client.
  • Developed a Privacy Program Framework that served as a out of box solution marketed by the firm to pharmaceutical clients
  • Drafted a global privacy policy for a US based top pharmaceutical client

Job Responsibilities:

  • Provided privacy Subject Matter Expertise during the implementation of regulations such as EU GDPR, Brazil- LGPD, Turkey - LPPD, China - PIPL, US- CCPA among a few
  • Led a team of 10 associates managing BAU privacy operations (Data Subject Rights, Privacy Impact Assessments, Data Breach Notification, Supplier assessments etc.) for a fortune 500 pharmaceutical company.
  • Supported creation of a standardized approach and lifecycle for implementation of future new regulations
  • Developed processes that execute operational activities such as Data Subject Rights, Data Incident and Breach Management etc.
  • Provided client leadership with regular insightful privacy program metrics through weekly and monthly status updates

Privacy Program Manager

Microsoft India (R&D) Pvt. Ltd
05.2017 - 07.2019

Highlights:

  • Supported remediation of high risk systems and applications on the road to GDPR go-live
  • Owned and independently handled the training and awareness workstream including envisioning, executing and modernizing privacy trainings.

Job Responsibilities

  • Worked at the forefront of Microsoft’s Core Services Engineering GDPR readiness efforts and contributed majorly to the success of the organization’s GDPR success story.
  • Advised system and application owners and supported them in their compliance with the requirements of the privacy program
  • Supported engineering teams understand and implement privacy by design in their product offerings
  • Drafted the questionnaire for Privacy Impact Assessments (PIA) and Supplier Assessments.
  • Was part of a team that conducted PIA’s for 200+ applications and systems in the organization portfolio in OneTrust.

Compliance & Data Privacy Officer

METRO Global Business Services
09.2015 - 05.2017
  • Acted as the legal counsel and corporate secretary to ensure legal and secretarial compliance
  • Worked with Corporate Headquarters towards General Data Protection Regulation (GDPR) preparedness for Data Processors;
  • Led org-wide Data Privacy training & awareness programs and compliance awareness campaigns for employee

Associate

PwC Private Limited
01.2014 - 08.2015
  • Subject Matter Expert for in-depth Internal Audit of Listed and Unlisted Public and Private Limited Companies across diverse sectors such as Real Estate, Manufacturing, Automobile FMCG.

Legal & Compliance Associate

Mercedes Benz India Private Limited
11.2011 - 08.2014
  • Drafted and negotiated vendor and intra-group contracts
  • Formulated internal Legal Policies and Standard operating procedures
  • Managed FCPA compliance monitoring

Education

Certified Information Privacy Manager (CIPM) -

International Association of Privacy Professionals
(IAPP)
09.2020 - 09.2020

Certified Information Privacy Professional – Europe (CIPP/E) -

IAPP
08.2020 - 08.2020

Bachelor of Laws -

ILS Law College
Pune, India
06.2006 - 06.2011

Timeline

Certified Information Privacy Manager (CIPM) -

International Association of Privacy Professionals
09.2020 - 09.2020

Certified Information Privacy Professional – Europe (CIPP/E) -

IAPP
08.2020 - 08.2020

Privacy Program Manager

Microsoft India (R&D) Pvt. Ltd
05.2017 - 07.2019

Compliance & Data Privacy Officer

METRO Global Business Services
09.2015 - 05.2017

Associate

PwC Private Limited
01.2014 - 08.2015

Legal & Compliance Associate

Mercedes Benz India Private Limited
11.2011 - 08.2014

Bachelor of Laws -

ILS Law College
06.2006 - 06.2011

Senior Manager

M&G Global Services
9 2021 - Current

Business Operations Consultant - Team Leader

ZS Associates
7 2019 - 9 2021
RITIKA JOSHIFIP| CIPP/E | CIPM| Data Privacy Expert